, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Skills
Cash management
Cash register operation
Ordering and stocking
Issue resolution
Merchandise restocking
Customer assistance
Payment processing
Cash counting machine operations
Credit and cash transactions
Scanner operations
Returns and exchanges
Customer Support
Problem Resolution
Verbal Communication
Customer Service
Bilingual Spanish and English
Problem-solving abilities
Retail sales customer service
Cash drawer balancing
ID verification
Coin counting
Experience
10/2020 to CurrentCashierMeijer, Inc. | Evergreen Park, IL,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Answered customer quests, provided store information and escorted to desired store areas.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Assisted customers by answering questions and fulfilling requests.
05/2020 to 10/2021Cashier/Customer Service AssociateOtg | Philadelphia, PA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Scanned customer purchases and supported transactions to streamline sales process.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Resolved customer complaints and escalated worsening concerns for remediation.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Operated cash register for cash, check and credit card transactions.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
10/2018 to 11/2019Cashier Team LeadHardee's Restaurant | City, STATE,
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
Made change on ash register, handling payments by cash, credit, debit and personal checks.
Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
Kept customer and food preparation areas clean and well-organized.
Completed side tasks by restocking condiments and cleaning refrigerators.
Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
Cleaned food preparation areas, cooking surfaces and utensils.
Followed all company safety standards, including food quality and sanitation procedures.
Completed opening, closing and shift change tasks following company guidelines.
Recorded customer orders and communicated clearly to confirm each order.
Answered customer questions about food preparation, responding to ingredient and allergen concerns.
Made and served coffee, tea and fountain drinks.
Education and Training
Expected in 06/2020High School Diploma | Plymouth High School, Plymouth, IN, GPA:
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