Polished and professional [Type] team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict [Industry] compliance standards. Courteous and respectful with guests to maximize loyalty.
Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Committed [Job Title] with [Number] years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities.
Managed highly accurate cash registers by processing cash, card and check payments with no errors. Security-minded and service-oriented [Job Title] with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.
Experienced [Job Title] offering dedication and service expertise developed over [Number] years of related experience. Successfully organize transaction documentation, handle funds and maintain records. People-person with positive and well-organized nature.
Skills
Payment processing
Issue resolution
POS systems
Liquor regulations and compliance
Cash drawer balancing
Customer assistance
Cash register operation
Knowledge of wine and spirits
Customer order recording
Credit and cash transactions
Customer greeting
Security monitoring
Staff mentoring
Cash counting machine operations
Merchandise restocking
Scanner operations
Coin counting
Product recommendations
Cash management
ID verification
Loss prevention
Experience
Cashier, 12/2019 - Current Wegmans Food Markets, Inc. – Mount Laurel, NJ,
Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Drove sales and add-on purchases by promoting specific item options to customers.
Processed customer payments quickly and returned exact change and receipts.
Properly verified customer identification for alcohol or tobacco purchases.
Learned roles of other departments to provide coverage and keep store operational.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Assisted customers with account updates, new service additions and promotional offers.
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
Welcomed customers, offering assistance to help find necessary store items.
Trained new team members in cash register operation, stock procedures and customer service.
Compiled and updated client data to track payments trends and support accurate accounting.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Worked closely with front-end staff to assist customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Resolved customer problems by investigating issues, answering questions and building rapport.
Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Organized and updated schedules to optimize coverage for expected customer demands.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Built and maintained effective working relationships with peers and upper management.
Reduced shrink from [Number]% to [Number]% in [Year] through implementation of improved merchandising and inventory procedures.
Boosted profitability [Number]% and customer satisfaction ratings [Number]% through [Action] and [Action].
Boosted store profit into regional top [Number]% through sales, service and loss prevention incentives.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
Contributed to positive, organized store appearance through [Action] and [Action].
Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
Created and prepared annual budgets and goals for store with [Software] and [Software].
Packaging Line Manager, 01/2003 - 03/2005 Johnson & Smith Warehouse – City, STATE,
Introduced and enforced new standard operating procedures.
Updated inventory and production information using warehouse management systems and scanner guns.
Coached packaging employees to improve performance and resolve inconsistency issues.
Processed finished product by moving through packaging machines.
Maintained reporting and maintenance records, disseminating all reports to [Job title] on [Timeframe] basis.
Set up jobs for lines and assisted with printing labels and packaging.
Trained new employees on proper techniques for packaging, equipment operation and inventory management.
Packaged [Product or Service] manually by placing in boxes and surrounding with protective materials.
Monitored performance for adherence to procedures, safety rules and quality standards.
Reported major incidents or issues to [Job title].
Operated and maintained vacuum sealers, pallet jacks and [Tool].
Conducted troubleshooting to determine root cause and resolve packaging problems.
Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues.
Oversaw shift changes by monitoring housekeeping standards.
Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
Secured finished packaged items for shipment by hand tying, sewing, gluing, stapling or attaching fasteners to boxes.
Adjusted machine components, machine tensions, and machine pressure according to size and processing angle of product.
Maintained optimal production schedules by safely and quickly operating packaging machinery of various types and at various stages of production lines.
Completed paperwork and minor administrative tasks, including [Task] and [Task], to keep operations compliant and efficient.
Removed finished products from machines and separated rejected items based on standard grading qualifications.
Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
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