Hardworking and reliable dependable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Reliable cashier with 18 years of experience serving customers while operating cash register. Skilled at taking customers' orders accurately and delivering to them quickly. Courteous when helping customers with special requests.
Efficient sales associate offering 18 years of experience in fast-paced retail environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.
Skills
POS systems
Payment processing
Cash drawer balancing
Merchandise restocking
Customer greeting
Scanner operations
Coin counting
Credit and cash transactions
Cash register operation
Customer assistance
ID verification
Product recommendations
Loss prevention
Liquor regulations and compliance
Education and Training
Howard Community CollegeColumbia, MDExpected in 06/1994 – –90 Hour Certificate:Early Childhood Education - GPA:
Mt. Hebron High SchoolEllicott City, MD, Expected in 06/1993 – –High School Diploma: - GPA:
Experience
Giant Eagle - Cashier Novelty, OH, 10/2019 - Current
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Worked closely with front-end staff to assist customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed customer payments quickly and returned exact change and receipts.
Properly verified customer identification for alcohol or tobacco purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Trained new employees in cashiering procedures, offering assistance in resolving various issues.
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