Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  • Adaptable, detail-oriented, experienced customer service representative with multiple accounts of satisfied customers throughout work experience. Eager to join an respectable company with the motive to full the needs of the public. CPR certified personnel with a GPA of 3.4 and higher.
  • Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.
  • Highly organized
  • Opening and closing duties
  • Culturally sensitive
  • Quick learner
  • Excellent memory
  • Adaptive and creative
  • Friendly and outgoing
  • Cash handling
  • Excellent math skills
  • Exceptional customer service
  • Self motivated
  • Strong communication skills
  • Computer proficient
  • Highly observant
Work History
08/2017 to 02/2018
Cashier Giant Eagle North Versailles, PA,
  • Experienced Skillful Experienced Good Listener Computer Skills Experienced Experienced.
  • Totaled bills and calculated taxes.
  • Greeted customers promptly.
  • Received customer payments.
  • Directed customers to store locations.
  • Monitored areas for security issues and safety hazards.
  • Assisted customers in selecting items based on needs.
  • Created attractive displays to promote items.
  • Processed customer returns.
  • Described products and services in detail.
  • Reported security and service incidents to management.
  • Completed purchases using Point of Sale systems.
  • Collected and stored coupons.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Assisted on sales floor as needed to maintain service standards.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
02/2018 to Current
Starbucks Clerk Kroger Columbus, OH,
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served café beverages  with speed, quality and consistency.
  • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prioritized drink requests while managing interruptions.
  • Complied with standards for merchandising, stocking and storing product.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Controlled line and crowd with quick, efficient service.
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
  • Memorized ingredients and recipes for specialty drinks.
  • Served individually made coffee drinks to over customers daily.

Cash Handling, Cash register, Clerical, Credit, Customer Service, Detail Oriented, General Manager, Math, Meetings, Problem Solver, Sales.

Expected in
Master of Science: Radiology
Anne Arundel Community College - ,


  • Graduated early in order to advance my student career. 
  • CPR certified. 
  • GPA of 3.5 and higher throughout my school career. 
  • Won President's Award For Educational Excellence in 2014.

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  • Anne Arundel Community College

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  • Starbucks Clerk


  • Master of Science

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