Hardworking and reliable employee with background in operating cash registers, and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Welcoming and intelligent worker with proven history of accuracy, efficiency and punctuality. Skilled with great attention to detail and organization skills. Resourceful and outgoing professional with training in POS software.
Skills
POS systems
ID verification
Scanner operations
Issue resolution
Training and mentoring
Returns and exchanges
Customer assistance
Team collaboration
Critical thinking
People skills
Reliable
People-oriented
Family-oriented
Dependable
Lifeguard training
Experience
Cashier , 03/2017 - 02/2021 Kroger – Salem, OR,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer service.
Assisted with purchases, locating items and signing up for rewards programs.
Verified customer identification for alcohol or tobacco purchases.
Received payments for products and issued receipts.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Nanny , 01/2017 - 01/2021 2 Fellas & A Big Vehicle – Broken Arrow, OK,
Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Prepared simple snacks to feed children.
Physically and verbally interacted with children to promote mental and emotional development.
Washed and put away dishes and wiped down counters after meals and snacks.
Encouraged safe, positive behavior by redirecting children to take positive action.
Participated in hands-on learning activities with children, including painting and drawing.
Engaged children with games and puzzles to promote mental development and enjoyment.
Helped children complete homework and special assignments daily to support academic performance.
Provided safe transportation to and from activities and events.
Lifeguard , 08/2016 - 12/2019 State Of Georgia – Ware, GA,
Kept watch over swimmers to respond quickly to distress situations.
Maintained neat and clean pool area and clean water.
Monitored behaviors for safety violations and took steps to prevent further violations.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Observed all sections of assigned water zone of responsibility.
Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Adhered strictly to emergency action plans.
Delivered basic life support in emergency situations, including CPR to stabilize individuals prior to ambulance arrival.
Contacted emergency personnel and provided aid while waiting for further assistance.
Identified emergency situations or potential drownings and entered water for lifesaving measures.
Collaborated closely with team to identify issues and quickest methods for remediation.
Hostess , 01/2016 - 08/2016 Marriott International – Houston, TX,
Greeted guests and gathered information to seat groups or place on waitlist.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Monitored dining area to assess server capacity and estimate wait times.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Education and Training
High School Diploma: , Expected in 06/2017 - Lewisville High School - Lewisville, TX GPA:
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