Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.

Results-oriented Customer Service professional commended for exceptional customer satisfaction ratings, speedy resolutions and consistent availability. Accustomed to using tactful communication and active listening to creatively solve problems achieve positive outcomes.

diffusing volatile customer situations, generating additional revenue and building productive relationships with both staff and customers. Offering 10-year background maintaining customer satisfaction and contributing to company success goals. Empathetic and accommodating professional.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Qualified Personal Care professional specializing in helping clients with medication concerns and management. Skilled at providing mobility and personal care support, administering medications and organizing appointments. Diligent about keeping personal areas clean and organized for client safety.

Compassionate customer server focused on providing comprehensive client support. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to providing emotional and social support to promote overall wellness.

Skills
  • Team player
  • Outgoing
  • Empathetic
  • Customer service skills
  • Payment processing
  • Issue resolution
  • Cash drawer balancing
  • Willing to learn more
  • POS systems
  • Customer assistance
  • Staff mentoring
  • Product recommendations
  • Scanner operations
  • Coin counting
  • Cash register operation
  • Cash counting machine operations
  • Credit and cash transactions
  • Merchandise restocking
  • Customer greeting
  • Customer order recording
Education and Training
Westwood College Houston, TX Expected in 04/2009 Associate of Arts : Graphic Design And Multi Media - GPA :
J Frank Dobie High School Houston, TX Expected in 06/2006 High School Diploma : - GPA :
Experience
Kroger - Cashier
Parker, CO, 07/2020 - Current
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received payments for [Product or Service] and issued receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Suggesting specific purchases to customers
  • Resolved issues regarding customer complaints and escalated worsening concerns for remediation.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
The Mentor Network - Pharmacy Pharmacy and Member Customer Service
Stillwater, MN, 10/2017 - 08/2019
  • Collaborated with others to discuss new opportunities.
  • Supported department by compiling paperwork and taking detailed meeting minutes.
  • Created agendas and communication materials for team meetings.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks
  • Completed project resulting in Result
  • Collaborated in development procedures.
  • Maintained updated knowledge
  • Achieved cost-savings by developing functional solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Answered calls per to answer customer questions.
  • Learned to support office needs.
D&S Communities - Home Health Aide
City, STATE, 01/2016 - 10/2017
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Supported effective care for managed home care patients by observing health status and monitoring conditions.
  • Assisted patients with such tasks each to alleviate burden on family members.
  • Administered all necessary medications as directed by care plan.
  • Monitored client behaviors and emotional states, reporting concerns to documenting information in files.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Prepared high-quality nutritious meals for patients with conditions to promote better overall health and improve eating habits.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
  • Engaged with patients through participation in activity, which helped boost mood and improve overall memory.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Delivered individualized care and services management for all patients.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Monitored medications for patients with various conditions, including and kept watchful eye for side effects.
  • Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Monitored clients' progress to report necessary changes.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Recorded vitals and communicated with physicians to provide health updates.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Completed data entries in charts and logbooks to document client progress.
  • Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
  • Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.

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Resume Overview

School Attended

  • Westwood College
  • J Frank Dobie High School

Job Titles Held:

  • Cashier
  • Pharmacy Pharmacy and Member Customer Service
  • Home Health Aide

Degrees

  • Associate of Arts
  • High School Diploma

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