Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Team-oriented Leader possessing skills in customer service, and certification in Phlebotomy. Precise and methodical professional with over 1 year of comprehensive experience in obtaining blood samples for transfusions and medical testing. In-depth knowledge of medical terminology, infection control procedures and data entry and retrieval.

Patient-oriented Phlebotomist offering 3 years of experience in laboratory and clinical settings. Technically proficient in all phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures. Ready to bring talent to Elite Health Center.

Cashier, 06/2019 to Current
Kneaders Bakery & CafeBloomington, UT,
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answering questions and offering advice.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Served needs of as many as 25 patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Processed returned items in accordance with store policy.
Cashier/ Customer Services, 12/2018 to 06/2019
Taher, Inc.Butterfield, MN,
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Created communication strategies to meet client objectives
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Cashier/Food Prep, 03/2018 to 10/2018
Hudson Valley Federal Credit UnionHyde Park, NY,
  • Took orders, prepared foods and processed payments in full-service establishment
  • Used CRM system and cash register to receive payments by cash, check, credit card and voucher
  • Took customers' orders by recording requested menu items, substitutions and add-ons
  • Quickly prepared accurate orders within expected 5-minute timeframe
  • Accepted payments and made change to process transactions
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers
  • Restocked kitchen supplies by rotating food according to dates and products.
Phlebotomy Technician, 03/2016 to 12/2017
Hospital Arturo De MerinoCity, STATE,
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Verified collection orders and communicated discrepancies to nurses.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Conducted bleeding time tests and updated results into paper or electronic charts.
Education and Training
: Phlebotomy Technician (PHI), Expected in
Genesis Vocasional Instituto - Miami, FL,
High School Diploma: , Expected in 08/2015
Luis Ernesto Gomez Uribe - Dominican Republic ,
  • Drawing blood
  • Sanitation and sterilization
  • Patient education

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Resume Overview

School Attended

  • Genesis Vocasional Instituto
  • Luis Ernesto Gomez Uribe

Job Titles Held:

  • Cashier
  • Cashier/ Customer Services
  • Cashier/Food Prep
  • Phlebotomy Technician


  • Some College (No Degree)
  • High School Diploma

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