(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of Industry buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Personable Job Title and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service.

Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Skilled cleaning team member bringing more than Number years of experience in Type environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

  • Team management
  • Organization
  • Customer service
  • Communications
  • Work orders
  • Relationship development
Rockingham Community College Wentworth, NC Expected in 04/2001 GED : General Studies - GPA :
Forsyth Technical Community College Winston-salem, NC Expected in 01/2003 CNA : Nurse Aide - GPA :
Rockingham Community College Wentworth, NC Expected in 01/2011 Nursing : LPN - GPA :

Not completed

Work History
Mcdonald's - Cashier
Auburn, WA, 11/2019 - 01/2020
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Educated customers on promotions to enhance sales.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Assisted customers with special services, account updates and promotional options.
  • Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
  • Prepared and submitted end-of-shift reports using Software.
  • Completed sales in excess of $Amount with near-zero error rate using POS system.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Completed manual and machine counts of funds for transactions valued at over $Amount.
  • Served needs of more than Number customers in busy Type environment.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Terratron - Cook Manager
Bloomington, MN, 02/2018 - 08/2019
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Planned menus complying with established health guidelines and budget limitations.
  • Updated daily logs, checked in deliveries and submitted weekly reports.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
  • Collected payments and observed customers for suspicious behavior.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Managed team of Number cafeteria staff, monitored productivity and developed improvement plans to maximize performance.
  • Developed team communications and information for Type meetings.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with Type customers to understand needs and provide Type service.p
  • Cooked meals according to administrative policies, health code regulations and food service standards.
  • Increased customer satisfaction by resolving Product or Service issues.
MJP Associates Inc. - Janitorial Assistant
City, STATE, 02/2020 - 04/2020

Dusted all furniture and fixtures thoroughly and carefully.

  • Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
  • Examined Number rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Wiped down tabletops, chairs and condiment containers.
  • Completed deep cleaning tasks such as buffing and polishing floors each Timeframe.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Used approved cleaning products on various surfaces, including Type and Type to reduce bacterial growth and prevent spread of viruses.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.

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School Attended

  • Rockingham Community College
  • Forsyth Technical Community College
  • Rockingham Community College

Job Titles Held:

  • Cashier
  • Cook Manager
  • Janitorial Assistant


  • GED
  • CNA
  • Nursing

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