I have been in the customer service field since I was 17 years old.I am a Service-focused professional and friendly team player with a knack for building productive working relationships. with extensive cash handling experience. I have had various leadership positions such as front-end coordinator and Assistant Manager.In my various positions I have displayed characteristics of someone who people can say is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.I am currently in the field of customer service and retail.I am a very reliable and punctual Sales Associate who possesses an excellent work ethic. My highlight areas of expertise include inventory, cash management and exceptional customer service.
Awarded 2 merit increases during the first year of employment.Received “exceeds expectations” ratings on performance reviews.Routinely helped as many customers each day in a high-volume retail outlet.
I am a cashier I am responsible for handling various amounts of money and providing excellent customer service as well as stocking merchandise and inventory control.Processed various transactions each day in a timely manner. Help customers select products that best fit their personal needs.Maintains visually appealing and effective displays for the entire store.
Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Kept the showroom clean and maintained neat, orderly product displays.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Attend team meetings each month to voice concerns and offer constructive feedback to others.
Balanced the needs of multiple customers simultaneously in a fast-paced environment.Offered direction and gave constructive feedback to motivate team members.Communicated store policy violations to the leadership team in a timely manner.My responsibilities were handling various amounts of cash,customer service,and providing services where needed.
Built and maintained effective relationships with peers and upper management.Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Coursework in International Business, Accounting and Finance
Coursework in Business, Communications and Organizational Psychology
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