Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Enthusiastic retail professional with 3 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Skills
Liquor regulations and compliance
Cash drawer balancing
Issue resolution
POS systems
Cash register operation
ID verification
Cash management
Customer greeting
Merchandise restocking
Credit and cash transactions
Coin counting
Customer assistance
Scanner operations
Experience
Cashier, to Pcc Natural Markets – Kirkland, WA,
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Learned roles of other departments to provide coverage and keep store operational.
Properly verified customer identification for alcohol or tobacco purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues regarding customer complaints and escalated worsening concerns to Bashas for remediation.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answered questions and offered product advice.
Received payments for items of purchase and issued receipts.
Scanned customer purchases, supporting transactions to streamline sales process.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and obtained replacements for customers.
Promoted specific item options to drive sales and achieve add-on purchases.
Cashier Team Lead, to Otg – Buffalo, NY,
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
Complied with cash handling procedures to meet regional cashier variance policy.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Assisted with purchases, locating items and signing up for rewards programs.
Promoted specific item options to drive sales and achieve add-on purchases.
Learned roles of other departments to provide coverage and keep store operational.
Helped customers find store locations and complete purchases.
Properly verified customer identification for alcohol or tobacco purchases.
Inspected checkout areas every half hour and directed team members in cleaning, trash removal and other actions to restore professional appearances.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Built and maintained productive relationships with employees.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Maintained work area in clean and neat manner.
Greeted customers promptly and responded to questions.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answered questions and offered product advice.
Vendor Stocker, to Pepsico Inc. – City, STATE,
Assisted customers by locating items and loading heavy purchases in vehicles.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Removed debris from aisles to avoid blocking customers or creating safety concerns.
Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Organized stockroom by keeping products in correct locations to maintain accurate inventory counts and free-flowing aisleways.
Palletized merchandise for easy movement to sales floor locations.
Scanned container labels with RF scanners to verify contents and determine target destinations.
Managed vendor relationships to support supply chain and maintain product quality.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Blocked and faced all products on shelves and displays to meet company policies.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Disposed of debris and box packaging to keep work area safe and organized.
Restocked shelves with current merchandise in attractive displays to promote sales.
Noted current product inventory levels to support completion of order requests and audits.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Greeted customers and retrieved requested products to drive satisfaction.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Education and Training
High School Diploma: , Expected in 05/2013 Morenci High School - Morenci, AZ GPA:
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