Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. Good listening skills combined with attentive and detail-oriented nature. Dedicated Manager experienced in high-end retail operations. Committed and hardworking Manager with experience processing transactions and assisting customers. Hardworking and passionate jobseeker with strong organizational skills eager to secure Manager position in Hospitality environment.
Skills
Stocking and Replenishing
POS Systems
Liquor Law Compliance
Cash Drawer Management
Product and Service Sales
Cash Register Operation
Customer assistance
Written and verbal communication
Time management skills
Basic math skills
Currency counting
Money handling
Refunds and exchanges
Staff Training
Inventory management
Work History
Cashier, 08/2018 to Current Chipotle – Groveport, OH,
Helped customers complete purchases and locate items.
Collected and authorized payments of guests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Checked identification for proof-of-age for alcohol and tobacco sales.
Used POS system to enter orders, process payments and issue receipts.
Cocktail Server, 10/2017 to 08/2018 Accor Hotels – HI, State,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Checked identification for minimum age for sale of alcoholic beverages.
Maximized sales of specials and drinks by thoroughly promoting to customers and maintaining great salesmanship.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Maintained clean and organized bar area.
Served alcoholic and non-alcoholic beverages in bar environment.
Communicated with guests to record orders and assess needs.
Collected dirty flatware and glassware to deliver to sanitizing station.
Maintained accuracy and efficiency when processing sales transactions.
Room Service Manager, 05/2015 to 10/2017 Four Seasons Hotels Inc – Chicago, IL,
Assessed meal preparation to check creation of special orders and cooking procedures.
Collaborated with kitchen employees throughout order placement and service of meals daily.
Arranged food, utensils and condiments on trays to serve meals with necessary items.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using Micros Pos to confirm deliveries to correct rooms.
Kept register accurate through correct billing, payment processing and cash management practices.
Foot Locker Manager, 04/2013 to 05/2015 Foot Locker – City, STATE,
Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
Assembled promotional displays to increase brand awareness and attract customers.
Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
Processed accurate credit, debit, check and cash sales transactions.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Controlled costs and optimized spending via restructuring of budgets for labor, inventory purchasing and technology upgrades.
Onboarded new employees with training and new hire documentation.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
Master Of Business Administration: , Expected in University of California, Riverside - Riverside, CA GPA:
Continuing education in Business Administration
Associates Degree: Business Administration, Expected in Cuyamaca College - El Cajon, CA GPA:
High School Diploma: , Expected in Otay Ranch High School - Chula Vista, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
