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Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. Good listening skills combined with attentive and detail-oriented nature. Dedicated Manager experienced in high-end retail operations. Committed and hardworking Manager with experience processing transactions and assisting customers. Hardworking and passionate jobseeker with strong organizational skills eager to secure Manager position in Hospitality environment.
- Stocking and Replenishing
- POS Systems
- Liquor Law Compliance
- Cash Drawer Management
- Product and Service Sales
- Cash Register Operation
- Customer assistance
- Written and verbal communication
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- Time management skills
- Basic math skills
- Currency counting
- Money handling
- Refunds and exchanges
- Staff Training
- Inventory management
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Cashier, 08/2018 to Current
Chipotle – Groveport, OH,
- Helped customers complete purchases and locate items.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Used POS system to enter orders, process payments and issue receipts.
Cocktail Server, 10/2017 to 08/2018
Accor Hotels – HI, State,
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maximized sales of specials and drinks by thoroughly promoting to customers and maintaining great salesmanship.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Communicated with guests to record orders and assess needs.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Maintained accuracy and efficiency when processing sales transactions.
Room Service Manager, 05/2015 to 10/2017
Four Seasons Hotels Inc – Chicago, IL,
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Collaborated with kitchen employees throughout order placement and service of meals daily.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using Micros Pos to confirm deliveries to correct rooms.
- Kept register accurate through correct billing, payment processing and cash management practices.
Foot Locker Manager, 04/2013 to 05/2015
Foot Locker – City, STATE,
- Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
- Assembled promotional displays to increase brand awareness and attract customers.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Processed accurate credit, debit, check and cash sales transactions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Controlled costs and optimized spending via restructuring of budgets for labor, inventory purchasing and technology upgrades.
- Onboarded new employees with training and new hire documentation.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Master Of Business Administration: , Expected in
University of California, Riverside - Riverside, CA
GPA:
- Continuing education in Business Administration
Associates Degree: Business Administration, Expected in
Cuyamaca College - El Cajon, CA
GPA:
High School Diploma: , Expected in
Otay Ranch High School - Chula Vista,
GPA:
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