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Cashier Resume Example

Resume Score: 80%

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CASHIER
Summary
Skills
  • Cash drawer balancing
  • Issue resolution
  • Payment processing
  • Scanner operations
  • Customer assistance
  • Cash management
  • Security monitoring
  • Customer greeting
  • ID verification
Experience
Cashier, Rite Aid, August 2019-November 2019York, PA
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Server, Cracker Barrel, November 2018-June 2019York, PA
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Prepared salads and appetizers to back up kitchen staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
Hostess, White Rose Bar & Grill, August 2018-November 2018York, PA
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Helped to plan and execute parties for more than 6 guests, including coordinating menus and preparing tables.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Checked dining and serving areas every 10 minutes to verify proper cleanliness and readiness for guests.
  • Answered telephone to provide establishment information and take party reservations.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Cleaned seating area and checked restrooms every 30 minutes.
Education and Training
High School DiplomaDallastown Area Senior High School, , DallastownPAJune 2020
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Resume Overview

Companies Worked For:

  • Rite Aid
  • Cracker Barrel
  • White Rose Bar & Grill

School Attended

  • Dallastown Area Senior High School

Job Titles Held:

  • Cashier
  • Server
  • Hostess

Degrees

  • High School Diploma

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