Cashier Resume Example Hilton Worldwide

CASHIER

Summary

Skills

Cash drawer balancing
Issue resolution
Payment processing
Scanner operations
Customer assistance

Cash management
Security monitoring
Customer greeting
ID verification

Experience

Cashier, Hilton Worldwide, August 2019-November 2019Wilmington , DE

Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Assisted customers with account updates, new service additions and promotional offers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Trained new team members in cash register operation, stock procedures and customer service.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Compiled and updated client data to track payments trends and support accurate accounting.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed all sales transactions accurately and promptly to prevent long customer wait times.

Server, Vacasa, November 2018-June 2019Cashmere , WA

Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Partnered with team members to efficiently serve food and beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Promoted desserts, appetizers and specialty drinks.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Managed closing duties, including restocking items and reconciling cash drawer.
Prepared salads and appetizers to back up kitchen staff.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Greeted newly seated guests quickly and efficiently.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Answered phones politely and promptly, accurately recording and confirming reservations.

Hostess, Fs Food Group, August 2018-November 2018NJ, State

Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Helped to plan and execute parties for more than 6 guests, including coordinating menus and preparing tables.
Answered phones politely and promptly, accurately recording and confirming reservations.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Checked dining and serving areas every 10 minutes to verify proper cleanliness and readiness for guests.
Answered telephone to provide establishment information and take party reservations.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Set up and decorated menu marketing boards with current specials information and drink features.
Monitored dining area to assess server capacity and accurately estimate wait times.
Answered customers' questions about hours, seating, current wait time and other information.
Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Cleaned seating area and checked restrooms every 30 minutes.

Education and Training

High School DiplomaDallastown Area Senior High School, , CityStateJune 2020

Resume Overview

Create a job alert for [job role title] at [location].

Cashier Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes