Dedicated manufacturing team member skilled in team-based settings and experienced in assembly and lead positions. Stepped into any role and producing consistent, high-quality work.
Highly organized receptionist knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence.
Skills
Customer assistance
Product upselling
Point-of-sale system operation
Cash balancing
Staff Training
Insurance claims
Outpatient care
Reminder calls
Appointment Scheduling
Patient Assessments
Electronic health records
Assembly and Production
Packaging
Finishing Work
Refunds and exchanges
Payments posting
Inventorying products
Good telephone etiquette
Multi-tasking ability
Patient Scheduling
Electronic Medical Records
Medical billing and coding
First Aid/CPR
Medical Records Management
Production Lines
Cleaning
Product Assembly
Quality inspections
Work History
Cashier, 08/2019 - Current Hca – Mcminnville, OR,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Operated cash register for cash, check and credit card transactions with accuracy.
Counted cash in register drawer at beginning and end of shift.
Assisted customers by answering questions and fulfilling requests.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Operated and sanitized kitchen and food preparation equipment.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Assisted counter staff in packing ready orders and distributing to customers.
Checked completed orders for accuracy and bagged meals for easy carrying.
Lead Sales Associate, 07/2019 - Current Massage Envy – Oswego, IL,
Provided exceptional customer service to foster client loyalty and satisfaction.
Implemented new marketing initiatives to drive sales and improve overall performance.
Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
Helped customers in determining design and layout of sold and spec ads.
Monitored sales team performance and provided constructive feedback.
Reported sales data to upper management as directed.
Assemble Line, 05/1998 - 10/2018 Akebono Brakes – City, STATE,
Checked position and alignment of each component to prevent errors and minimize materials waste.
Sampled and tested final products to check conformance with production tolerances.
Followed outlined specifications to implement effective assembly plans.
Removed rough spots to enhance parts alignment and improve finishes.
Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
Worked closely with others in team-oriented settings to maintain line productivity.
Used basic mathematical abilities to calculate materials, hourly rates and other relevant details.
Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
Medical Coding and Billing , X Rays, MA, Front Des, 06/2014 - 06/2017 Dr. Praveen V Arla – City, STATE,
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Completed and filed financial documentation for accounting purposes.
Organized paperwork such as charts and reports for office and patient needs.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Responded to correspondence from insurance companies to verify patient's coverage.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Scheduled, rescheduled and handled cancelled appointments for patients.
Obtained payments from patients and scanned identification and insurance cards.
Referred and screened patients to make best use of resources, triage staff and serve community members.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Sanitized, restocked and organized exam rooms and medical equipment.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Obtained client medical history, including medication information, symptoms and allergies.
Attended required training, education and meetings.
Coordinated front office duties, including customer service, patient scheduling and billing.
Education
Bachelor of Science: Health Administration, Billing And Coding , Expected in 05/2014 - Daymar College - Louisville, KY, GPA:
Master of Science: Management, Expected in 05/2019 - Sullivan University - Louisville, KY, GPA:
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School Attended
Daymar College
Sullivan University
Job Titles Held:
Cashier
Lead Sales Associate
Assemble Line
Medical Coding and Billing , X Rays, MA, Front Des
