SEARCH

Cashier Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
CASHIER
Professional Summary

Friendly Cashier offering more than 5 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Accomplishments
  • Promoted to Night Supervisor after only one year for exceptional performance in security.
  • Trained and mentored 200 employees.
  • Received Distinguished Service Award for stopping and recovering over $5000.00 in city assets for security.
  • Received Employee of the month Award for excellence in housekeeping and Customer Service for Housekeeping.
  • Received numerous Presidential Awards for Customer Service in retail setting.
Skills
  • Customer assistance
  • Product upselling
  • Cash register operations
  • POS Systems
  • Liquor Law Compliance
  • Bagging and Packaging
  • Product and Service Sales
  • ID Verification
  • Maintaining Store Appearance
  • Price changes
  • Monetary transactions
  • Friendly demeanor
  • Guest inquiries
  • Bagging assistance
  • Payment accepting
  • Money handling
  • Payment processing
  • Cleaning procedures
  • Exemplary communication
  • Good telephone etiquette
  • Cash Handling
  • Basic math skills
  • Adaptability
  • Multi-tasking ability
  • Customer direction
  • Credit card processing
  • Refunds and exchanges
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Identification Checks
  • Merchandise Restocking
  • Cash Register Operation
  • Refund Handling
  • Product Restocking
  • Check cashing
  • Receipt and refund issuance
  • Safe verifications
  • Store merchandise stocking
  • Shelf-cleaning
  • Checkout consistency
  • Question responses
  • Customer Relations
  • Cleaning and sanitizing
  • Coaching and mentoring
  • Cleanliness
  • Point-of-sale system operation
  • Written and verbal communication
  • Computer proficiency
  • Coupons and gift cards
  • Time management skills
Work History
Cashier, 07/2014 to 04/2019
King Soopers – Colorado Springs, CO
  • Processed POStransactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Requested official identification for controlled substance purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales circulars and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Customer Service Phone Agent, 03/2013 to 03/2014
Home Advisor/ Auto Insurance Lab – Colorado Springs, CO
  • Leveraged sales expertise to promote Insurance quotes and contractors capitalize on upsell opportunities.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Educated customers on promotions to enhance sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Responded to customer requests for products, services and company information.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Regularly exceeded daily sales and product add-on quotas.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Flex Officer/Supervisor, 03/2005 to 12/2008
U.S. Associates – Colorado Springs, CO
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Activated security alarm system to alert emergency responders of dangerous or life threatening incidents.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Guided periodic property safety inspections and oversaw remedial action to identified potential hazards
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
Housekeeper, 05/1997 to 09/1999
Griffis Blessing @ Garden Terrace – Colorado Springs, CO
  • Verified cleanliness and organization of storage areas and carts.
  • Kept building entryway glass clean and polished for professional presentation.
  • Removed waste paper and other trash from premises to designated area.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Returned emptied garbage receptacles to proper locations.
  • Waxed and polished wood floors and other woodwork.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Adhered to professional house cleaning checklist.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Operated power equipment tools such as backpack vacuums for up to 8 hours per shift.
  • Dusted picture frames and wall hangings with cloth.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Polished glass surfaces and windows.
  • Documented and reported all necessary facility and building repairs observed.
Education
Associate of Arts: Legal Secretary/Paralegal, 10/1999
Blair College - Colorado Springs, CO
  • Graduated summa cum laude
  • Graduated with 4.0 GPA
  • Dean's List every semester
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • King Soopers
  • Home Advisor/ Auto Insurance Lab
  • U.S. Associates
  • Griffis Blessing @ Garden Terrace

School Attended

  • Blair College

Job Titles Held:

  • Cashier
  • Customer Service Phone Agent
  • Flex Officer/Supervisor
  • Housekeeper

Degrees

  • Associate of Arts : Legal Secretary/Paralegal , 10/1999

Similar Resumes

View All
Cashier Cashier-resume-sample

Cashier Cashier

Intercession City, Florida