cashier resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Energetic and reliable [Job Title] well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers. Highly energetic hard worker.
Skills
Technologically savvy
Credit card payment processing
Retail sales customer service
Microsoft Office expertise
Active listening
Experience
03/2019 to Current
CashierNexdine – Westborough, MA,
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Learned roles of other departments to provide coverage and keep store operational.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Processed customer payments quickly and returned exact change and receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
05/2017 to 03/2019
Hostess/In Store Training CoordinatorLakeside Manufacturing, Inc – Milwaukee, WI,
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Answered telephone to provide establishment information and take party reservations.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Calculated charges, issued table checks and collected payments from customers.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
Worked within [Type] application to collect reservation information and communicate updates to guests.
Answered phones politely and promptly, accurately recording and confirming reservations.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Monitored dining area to assess server capacity and accurately estimate wait times.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Assisted [Job title] by taking guests drink orders, [Task] and [Task].
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Cleaned seating area and checked restrooms every [Timeframe].
Answered customers' questions about hours, seating, current wait time and other information.
Tracked seated guests and available seating using [System].
Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Handled up to $[Amount] of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
Checked menus to verify current selection availability and cleanliness.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Answered questions about food and order statuses for waiting customers.
Enhanced guests' experiences by fulfilling special requests during visits.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Cleaned and restocked front counter areas, got change for register and checked server supplies.
Notified servers after seating parties in section for prompt service.
Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
Completed end-of-day financial paperwork in [Number]-table restaurant, efficiently using [Software].
Guided guests to appropriate seating for party size, provided with menus and [Action].
Managed closing duties, including restocking items and reconciling cash drawer.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Placed reservations through phone and email into [Software].
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of [Number] to [Number].
Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
06/2016 to 10/2016
PackerOllie's Bargain Outlet – Jacksonville, NC,
Assembled and prepared cartons, crates and containers to protect materials during shipment.
Marked and labeled containers with accurate shipping information to prevent delays.
Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
Documented product transfers and shipments using [Software] to keep records current and accurate.
Accomplished production goals by working with speed and accuracy.
Transported approximately [Number] packages each [Timeframe] to loading docks using conveyors and [Type] equipment.
02/2015 to 05/2016
Cashier/Sales AssociateThe Children's Place – City, STATE,
Provided assistance with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Helped customers find specific products, answering questions and offering advice.
Processed returned items in accordance with store policy.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers.
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Assisted customers with account updates, new service additions and promotional offers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Drove sales and add-on purchases by promoting specific item options to customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Processed customer payments quickly and returned exact change and receipts.
Education and Training
Expected in 2014 to to
High School Diploma: East Ridge High School - Chattanooga, TN GPA:
Activities and Honors
I am OSHA trained and certified, I used to volunteer at the Iron Man races here in Chattanooga giving back to the community.
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