Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.
Skills
Staff Supervision
Sweeping and Mopping
Shipment Procedures
Feedback Acceptance
Inventory Stocking
Problem Solving
Employee Training
Cleaning and Sanitizing
Reliable and Responsible
Honest and Ethical
Complaint Resolution
Product Scanning
Customer Relations
Customer Transactions
Cash Handling
Call Response and Transfer
Payment Processing
Cash Register Operations
Team Leadership
Service Minded
Active Listening
Creative Thinking
Good Decision Making
Rule Setting
Boundary Setting
Educational Software
Skill Building
Parent Interaction
Verbal and Written Communication
Safety Instruction
Promoting Good Behavior
Regulating Schedules
Educational Activities
Creating Good Habits
Praise and Encouragement
Age-appropriate Recreational Activities
Relationship Building
Time Management
Child Safety
Critical Thinking
Behavior Modeling
Meal Preparation
Housekeeping and Cleaning
Early Childhood Development
Teaching Empathy
Behavior Modification
Personable and Friendly
Opening and Closing Procedures
Team Player
Guest Greeting and Seating
Creative Problem Solving
Highly Organized
Time Management and Prioritization
Self-Motivated
Reliable and Trustworthy
Customer-Oriented
Warm and Welcoming
Flexible and Adaptable
Education
Lee UniversityCleveland, TNExpected in 05/2024 ā āBachelor of Arts:English Education - GPA:
Sequatchie County High SchoolDunlap, TNExpected in 05/2020 ā āHigh School Diploma: - GPA:
Work History
Dairy Queen - Cashier San Tan Valley, AZ, 06/2020 - 01/2022
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Completed inventory counts and ordered merchandise.
Checked identification for proof-of-age for alcohol and tobacco sales.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Collected and authorized payments of guests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Krysten Howard - Private Nanny City, STATE, 05/2019 - 08/2020
Monitored schedules to maintain sleeping, eating and school schedules for children.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Prepared healthy, age-appropriate snacks and meals.
Played games, worked on puzzles and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
Built positive and nurturing environments to support child social and emotional growth.
Drove children to dance, cheer and sports practices.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Prepared tasty, healthy meals for children to encourage good eating habits.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Taught children everyday skills and language.
Involved children in caring for household pets and chores.
Maintained updated list of emergency contact information and child's health information in case of emergencies.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Assisted children with homework assignments and special projects across different subjects.
Fostered close relationships with children by discussing school, friends and hobbies.
Andy's Pizza And Steakhouse - Hostess/Cashier City, STATE, 01/2017 - 08/2019
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Checked and restocked server areas and organized and got change for front counter.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Supervised server balance and monitored table turnover to accurately seat customers.
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