cashier resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
Skills
POS systems
Payment processing
Ordering and stocking
Loss prevention
Customer assistance
Issue resolution
Scanner operations
Liquor regulations and compliance
Credit and cash transactions
ID verification
Merchandise restocking
Cash drawer balancing
Security monitoring
Cash register operation
Cash counting machine operations
Cash management
Product recommendations
Staff mentoring
Returns and exchanges
Customer seating
Effective customer upselling
Training and mentoring
Bank deposits
Coin counting
Experience
Cashier , 04/2017 to 10/2020 Marriott International – Boulder, CO,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inspected items for damage and obtained replacements for customers.
Verified customer identification for alcohol or tobacco purchases.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Resolved customer complaints and escalated worsening concerns for remediation.
Increased sales by suggesting specific complementary items to customers.
Processed 520 transactions per day with exceptional accuracy.
Sandwich Artist , 06/2016 to 05/2019 Coborn's – Huron, SD,
Kept customer and food preparation areas clean and well-organized.
Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Organized food preparation stations and regularly replenished supplies.
Stored food properly to prevent spoilage, cross-contamination and illnesses.
Delivered superior customer service focused on quality and meeting customer needs.
Completed opening, closing and shift change tasks by following company guidelines.
Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Communicated with customer to provide menu offering details and assist with decision-making.
Verified orders and bagged items for easy transport.
Answered guest questions, delivering most accurate and updated information available.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Trained sandwich artists to apply attention to detail and commitment to quality.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Informed customers of regular deals or monthly specials to upsell orders.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Completed efficient store opening and closing procedures each day.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Assisted customers, answered questions and resolved complaints.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Took orders, prepared foods and processed payments in full-service establishment.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Monitored and counted food stock and supplies to reorder on time.
Hostess, 01/2015 to 11/2015 Jackson Hosptial & Clinic – Montgomery, AL,
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Developed long-term relationships with customers to increase opportunities for repeat business.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Stayed attentive to server availability and table turnover to seat guests quickly.
Communicated with servers about new tables, changes in food availability and customer comments.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Set up and decorated menu marketing boards with current meal and drink specials.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Offered preferred tables and other special accommodations to VIP customers.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Education and Training
High School Diploma: , Expected in 05/2019 to Mitchell Jr Sr High - Mitchell, NE GPA:
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