Motivated professional with successful background in End of life care, meal plaaning, Cooking, and several other skills offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements. I am a take charge kind of person who is good at conflict resolution and I look forward to becoming a member of your team as well.
Skills
Cash management
Issue resolution
Product recommendations
Merchandise restocking
Customer assistance
Credit and cash transactions
Staff mentoring
ID verification
Liquor regulations and compliance
Ordering and stocking
Effective customer upselling
Microsoft Office Suite
Windows 95/98/2000/XP/XP Pro/NT
Compassionate
People skills
Basic math
Reliable and trustworthy
Critical thinking
Project planning
Data management
Decision-making
Flexible
Collaboration
Conflict resolution
Experience
09/2008 to 07/2010
CashierAldi – Coon Rapids, MN,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Resolved customer complaints and escalated worsening concerns for remediation.
07/2007 to 07/2010
CookHeritage Green Assisted Living – Mechanicsville, VA,
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Grilled and deep fried various foods from meats to potatoes.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Replenished food items from inventory and rotated ingredients.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Coordinated average of 50 to 70 daily food orders, organizing timely deliveries to each table.
Made recommendations to supervisor regarding future food and equipment purchases to maintain product effectiveness.
08/2005 to 10/2008
Kitchen AideTaher, Inc. – Porter, IN,
Maintained cleanliness and organization of kitchen stations and storage areas.
Supported chefs in managing food preparation to achieve precise plating and presentation.
Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
Maintained order and cleanliness of work areas to conform with health codes.
Cleaned utensils, dishes and glasses for customer use.
Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
Cross-trained in other kitchen positions to support team and meet customer needs.
Gathered ingredients and cleaned and cut food items to prep recipes.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Restocked pantry with nonperishable food items to prevent stock from running low.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Monitored inventory and promptly reported food items requiring reorder.
Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
Moved food and supply items from delivery trucks to storage by unloading and organizing.
Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
Maintained clean and well-organized kitchen areas to promote efficiency.
Displayed strong knowledge of proper food safety and sanitation practices.
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Developed great team spirit with other personnel by pitching in and helping with task completion.
Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Prepared food orders, focusing on dietary restriction requests.
Unboxed, stored and organized incoming kitchen supplies with every delivery.
Studied methods of coworkers, successfully learning kitchen and food service skills.
Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
Backed up kitchen team members during heavy work periods to maximize team coverage.
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Laundry AideAmericare Senior Living – Milan, TN,
Unloaded and folded clean laundry from dryers and stored in appropriate areas.
Loaded and unloaded washers and dryers, observing correct operating instructions.
Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
Adhered to safety practices to decrease laundry-related accidents.
Applied specific treatments to handle different types of stains.
Folded and stacked items such as sheets, towels and blankets.
Separated and sorted dirty laundry.
Completed orders for clean linens by working quickly to meet deadlines.
Transferred wet laundry to dryers, changed heat settings and ran for set time to dry items.
Reported issues with washing machine, dryer and other laundry equipment to maintenance staff.
Collected soiled linens and clothing and delivered clean loads by using carts.
Loaded soiled items into washing machines and operated using appropriate settings and detergent to clean.
Inspected laundry for damage or stains to repair or pre-treat.
Delivered clean laundry to the halls to restock.
Supervised and trained junior laundry employees.
Education and Training
Expected in 05/2006
High School Diploma: Ellington High School - Ellington, MO GPA:
Expected in 05/2011
Certification : Medical Billing And Coding Sanford Brown - Collinsville, IL GPA:
Expected in
: Early Childhood Education Ashford University - Indianapolis, IN GPA:
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