Cashier Resume Example Goodwill Central Northern Arizona

CASHIER

Summary

Committed Customer Service Representative with 8 years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities.

Skills

Payment processing
Issue resolution
Liquor regulations and compliance
POS systems
Cash drawer balancing

Cash register operation
Credit and cash transactions
Merchandise restocking
Customer assistance

Experience

Cashier10/2017 to 03/2020Goodwill Central Northern ArizonaGilbert, AZ

Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Welcomed customers, offering assistance to help find necessary store items.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed customer payments quickly and returned exact change and receipts.
Learned roles of other departments to provide coverage and keep store operational.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Helped customers find specific products, answering questions and offering advice.

Customer Service Representative11/2006 to 04/2008ValeroMesa, AZ

Assessed customer needs and upsold products and services to maximize [Type] sales.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Provided assistance with purchases, locating items and signing up for rewards programs.
Drove sales and add-on purchases by promoting specific item options to customers.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Scanned items quickly to keep lines moving and reduce overall wait time.
Helped customer locate and select appropriate merchandise throughout store.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Counted product stock to maintain inventory records.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Processed customer payments quickly and returned exact change and receipts.
Troubleshot and resolved issues with cash registers, card scanners and printers.

Customer Service10/2006 to 01/2008KohlsGilbert, AZ

Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Directed all inbound calls in phone queues to improve call flow [Number]%.
Set up and activated customer accounts.
Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Scanned items quickly to keep lines moving and reduce overall wait time.
Provided assistance with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped customer locate and select appropriate merchandise throughout store.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answering questions and offering advice.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Processed returned items in accordance with store policy.
Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.

Customer Service Representative10/2003 to 04/2005Circle K Corp.Mesa, AZ

Scanned items quickly to keep lines moving and reduce overall wait time.
Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
Trained new team members in cash register operation, stock procedures and customer service.
Provided assistance with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped customer locate and select appropriate merchandise throughout store.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Counted product stock to maintain inventory records.
Helped customers find specific products, answering questions and offering advice.
Learned roles of other departments to provide coverage and keep store operational.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Welcomed customers, offering assistance to help find necessary store items.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.

Education and Training

High School Diploma06/1999Interlachen High SchoolInterlachen, FL

Resume Overview

Companies Worked For:

Goodwill Central Northern Arizona
Valero
Kohls
Circle K Corp.

School Attended

Interlachen High School

Job Titles Held:

Cashier
Customer Service Representative
Customer Service

Degrees

High School Diploma 06/1999

Cashier Resume Example

Resume Score: 80%

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