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Cashier Resume Example

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CASHIER
Summary

Energetic Cashier with three years of experience assisting customers in any settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport. Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Skills
  • Issue resolution
  • Cash drawer balancing
  • Liquor regulations and compliance
  • POS systems
  • Payment processing
  • Customer greeting
  • Credit and cash transactions
  • ID verification
  • Merchandise restocking
  • Scanner operations
  • Customer assistance
  • Coin counting
  • Knowledge of wine and spirits
  • Cash register operation
Experience
Cashier|Harris Teeter at Longleaf Mall - Wilmington, NC|06/2018 - 09/2019
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Hostess|IHOP International House Of Pancakes - Wilmington, NC|10/2019 - 01/2020
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Helped restaurant staff set up small and large events to coordinatesmooth execution.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered questions about food and order statuses for waiting customers.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered telephone to provide dining information and take party reservations.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Floor Staff|Regal Entertainment Group - Wilmington, NC|01/2020 - 03/2020
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recognized by management for providing exceptional customer service.
Education and Training
North Brunswick High School|Leland, NC|06/2019High School Diploma
Cape Fear Community College|Wilmington, NCSome College (No Degree)
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Resume Overview

Companies Worked For:

  • Harris Teeter at Longleaf Mall
  • IHOP International House Of Pancakes
  • Regal Entertainment Group

School Attended

  • North Brunswick High School
  • Cape Fear Community College

Job Titles Held:

  • Cashier
  • Hostess
  • Floor Staff

Degrees

  • High School Diploma
    Some College (No Degree)

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