Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success. A position that focuses on building relationships with new and current clients, promotes customer satisfaction while achieving personal and company goals.

Skills
  • Gathering referrals
  • Customer service
  • Improving well-being
  • Managing records
  • Coordinating services
  • Team management
  • Reliable and trustworthy
  • Work ethic
  • Friendly, positive attitude
  • Team collaborating
  • Knowledge in Microsoft Word, Excel.
Experience
06/2017 to Current
Jessica & Co. Artistry- Professional Makeup Artist Lvmh Palm Beach, FL,
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Ordered makeup materials and equipment from suppliers when inventory was running low.
  • Taught makeup application to students during held classes.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Provided makeup services for clients monthly for weddings, proms and other special events.
  • Responded to customer inquiries by phone, email and in person.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Creating and administrating customer contracts.
  • Traveled to client’s destinations.
02/2014 to 05/2017
Full Time Artist/Sales Associate Team Leader MAC Cosmetics City, STATE,
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Offered complementary makeup consultations to individuals to promote key product lines.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Employed artistry and technique expertise by working directly with clients representing products at industry or fashion shows and private events.
  • Trained and educated artists on effective sales and cross-selling techniques, product selection for individual customer needs, and application methods.
  • Ordered makeup materials and equipment from suppliers when inventory was running low.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Sold products and services to maintain daily sales goal.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Provided makeup services to clients weekly.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Drove retail sales through product and service promotion, making specific client recommendations.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Worked with fellow sales team members to achieve group targets.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Prepared cash deposits up to with zero discrepancies.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared cash deposits with zero discrepancies.
  • Answered incoming telephone calls to provide store, products and services information.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Surpassed daily sales goals by cross-selling and promoting additional products.
  • Helped number of customers per day by responding to inquiries and locating products.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Met merchandise processing standards and maintained organized and accessible work area.
02/2013 to 01/2014
Beauty Advisor Sephora City, STATE,
  • Recommended treatment and products to customers to meet current needs or resolve specific concerns.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Trained staff on strategies for regularly surpassing sales goals.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Finalized purchases and processed payments.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Showed customers how to apply makeup and other products to achieve desired looks.
02/2010 to 10/2012
Receptionist/Makeup Artist Merle Norman Cosmetic Studio & Boutique City, STATE,
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled and confirmed appointments.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Gathered, sorted, distributed and sent mail and packages.
  • Scheduled hair and makeup/skin appointments for staff.
  • Offered complementary makeup consultations to individuals to promote key product lines.
  • Applied makeup to clientele
  • Ordered makeup materials and equipment from suppliers when inventory was running low.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Sold products and services to maintain daily sales goal.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Maintained daily calendars, set appointments with clients and planned daily events.
  • Managed incoming calls all day.
  • Maintained professional tone at all times, including during peak rush hours.
Education and Training
Expected in
: Administrative Assistance And Secretarial Science
Lee College - Baytown, TX
GPA:
Expected in 2009
High School Diploma:
Sterling High School - Baytown, TX
GPA:

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Resume Overview

School Attended

  • Lee College
  • Sterling High School

Job Titles Held:

  • Jessica & Co. Artistry- Professional Makeup Artist
  • Full Time Artist/Sales Associate Team Leader
  • Beauty Advisor
  • Receptionist/Makeup Artist

Degrees

  • Some College (No Degree)
  • High School Diploma

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