Seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success. A position that focuses on building relationships with new and current clients, promotes customer satisfaction while achieving personal and company goals.
Skills
Gathering referrals
Customer service
Improving well-being
Managing records
Coordinating services
Team management
Reliable and trustworthy
Work ethic
Friendly, positive attitude
Team collaborating
Knowledge in Microsoft Word, Excel.
Experience
06/2017 to Current
Jessica & Co. Artistry- Professional Makeup Artist Lvmh – Palm Beach, FL,
Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
Ordered makeup materials and equipment from suppliers when inventory was running low.
Taught makeup application to students during held classes.
Applied makeup to clientele to cover imperfections and create new looks.
Provided makeup services for clients monthly for weddings, proms and other special events.
Responded to customer inquiries by phone, email and in person.
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Creating and administrating customer contracts.
Traveled to client’s destinations.
02/2014 to 05/2017
Full Time Artist/Sales Associate Team LeaderMAC Cosmetics – City, STATE,
Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
Offered complementary makeup consultations to individuals to promote key product lines.
Applied makeup to clientele to cover imperfections and create new looks.
Employed artistry and technique expertise by working directly with clients representing products at industry or fashion shows and private events.
Trained and educated artists on effective sales and cross-selling techniques, product selection for individual customer needs, and application methods.
Ordered makeup materials and equipment from suppliers when inventory was running low.
Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
Sold products and services to maintain daily sales goal.
Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
Provided makeup services to clients weekly.
Maintained updated knowledge of industry products and chemical composition structure and properties.
Drove retail sales through product and service promotion, making specific client recommendations.
Built trusting relationships with customers by making personal connections.
Acted as initial contact in addressing customer concerns.
Worked with fellow sales team members to achieve group targets.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Prepared cash deposits up to with zero discrepancies.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Answered and directed incoming calls using multi-line telephone system.
Prepared cash deposits with zero discrepancies.
Answered incoming telephone calls to provide store, products and services information.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Surpassed daily sales goals by cross-selling and promoting additional products.
Helped number of customers per day by responding to inquiries and locating products.
Offered product and service consultations and employed upselling techniques.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Met merchandise processing standards and maintained organized and accessible work area.
02/2013 to 01/2014
Beauty AdvisorSephora – City, STATE,
Recommended treatment and products to customers to meet current needs or resolve specific concerns.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Applied makeup to achieve desired day-to-day and special event looks.
Assisted customers in feeling relaxed and comfortable with the process.
Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Trained staff on strategies for regularly surpassing sales goals.
Evaluated customer skin to determine unique conditions and skin type.
Recommended styles and treatments based on clients' needs and appearances.
Kept notes listing preferences and services provided to clients for quick reference.
Finalized purchases and processed payments.
Displayed merchandise to present visually appealing arrangements that drive sales.
Showed customers how to apply makeup and other products to achieve desired looks.
02/2010 to 10/2012
Receptionist/Makeup ArtistMerle Norman Cosmetic Studio & Boutique – City, STATE,
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Scheduled and confirmed appointments.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Greeted customers, answered general questions and directed to appropriate locations.
Gathered, sorted, distributed and sent mail and packages.
Scheduled hair and makeup/skin appointments for staff.
Offered complementary makeup consultations to individuals to promote key product lines.
Applied makeup to clientele
Ordered makeup materials and equipment from suppliers when inventory was running low.
Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
Sold products and services to maintain daily sales goal.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Maintained daily calendars, set appointments with clients and planned daily events.
Managed incoming calls all day.
Maintained professional tone at all times, including during peak rush hours.
Education and Training
Expected in
: Administrative Assistance And Secretarial Science Lee College - Baytown, TX GPA:
Expected in 2009
High School Diploma: Sterling High School - Baytown, TX GPA:
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School Attended
Lee College
Sterling High School
Job Titles Held:
Jessica & Co. Artistry- Professional Makeup Artist
