, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success. A position that focuses on building relationships with new and current clients, promotes customer satisfaction while achieving personal and company goals.
- Gathering referrals
- Customer service
- Improving well-being
- Managing records
- Coordinating services
- Team management
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- Reliable and trustworthy
- Work ethic
- Friendly, positive attitude
- Team collaborating
- Knowledge in Microsoft Word, Excel.
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06/2017 to Current Jessica & Co. Artistry- Professional Makeup Artist Lvmh – Palm Beach, FL,
- Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
- Ordered makeup materials and equipment from suppliers when inventory was running low.
- Taught makeup application to students during held classes.
- Applied makeup to clientele to cover imperfections and create new looks.
- Provided makeup services for clients monthly for weddings, proms and other special events.
- Responded to customer inquiries by phone, email and in person.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Creating and administrating customer contracts.
- Traveled to client’s destinations.
02/2014 to 05/2017 Full Time Artist/Sales Associate Team Leader MAC Cosmetics – City, STATE,
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Offered complementary makeup consultations to individuals to promote key product lines.
- Applied makeup to clientele to cover imperfections and create new looks.
- Employed artistry and technique expertise by working directly with clients representing products at industry or fashion shows and private events.
- Trained and educated artists on effective sales and cross-selling techniques, product selection for individual customer needs, and application methods.
- Ordered makeup materials and equipment from suppliers when inventory was running low.
- Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
- Sold products and services to maintain daily sales goal.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
- Provided makeup services to clients weekly.
- Maintained updated knowledge of industry products and chemical composition structure and properties.
- Drove retail sales through product and service promotion, making specific client recommendations.
- Built trusting relationships with customers by making personal connections.
- Acted as initial contact in addressing customer concerns.
- Worked with fellow sales team members to achieve group targets.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Prepared cash deposits up to with zero discrepancies.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
- Answered and directed incoming calls using multi-line telephone system.
- Prepared cash deposits with zero discrepancies.
- Answered incoming telephone calls to provide store, products and services information.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Surpassed daily sales goals by cross-selling and promoting additional products.
- Helped number of customers per day by responding to inquiries and locating products.
- Offered product and service consultations and employed upselling techniques.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Met merchandise processing standards and maintained organized and accessible work area.
02/2013 to 01/2014 Beauty Advisor Sephora – City, STATE,
- Recommended treatment and products to customers to meet current needs or resolve specific concerns.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Applied makeup to achieve desired day-to-day and special event looks.
- Assisted customers in feeling relaxed and comfortable with the process.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Trained staff on strategies for regularly surpassing sales goals.
- Evaluated customer skin to determine unique conditions and skin type.
- Recommended styles and treatments based on clients' needs and appearances.
- Kept notes listing preferences and services provided to clients for quick reference.
- Finalized purchases and processed payments.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Showed customers how to apply makeup and other products to achieve desired looks.
02/2010 to 10/2012 Receptionist/Makeup Artist Merle Norman Cosmetic Studio & Boutique – City, STATE,
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Scheduled and confirmed appointments.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
- Greeted customers, answered general questions and directed to appropriate locations.
- Gathered, sorted, distributed and sent mail and packages.
- Scheduled hair and makeup/skin appointments for staff.
- Offered complementary makeup consultations to individuals to promote key product lines.
- Applied makeup to clientele
- Ordered makeup materials and equipment from suppliers when inventory was running low.
- Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
- Sold products and services to maintain daily sales goal.
- Maintained all financial records to verify timely clearance of all credit and debit activities.
- Maintained daily calendars, set appointments with clients and planned daily events.
- Managed incoming calls all day.
- Maintained professional tone at all times, including during peak rush hours.
Expected in : Administrative Assistance And Secretarial Science
Lee College - Baytown, TX
GPA:
Expected in 2009 High School Diploma:
Sterling High School - Baytown, TX
GPA:
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