Professional nurse and esthetician seeking to provide exceptional individual care within the medical spa setting. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Works collaboratively with ancillary staff and other patient care personnel in maintaining standards of professional nursing practice in the clinical setting. All around compassionate nature, personal care expertise, and a track record of upholding the highest level of patient satisfaction. Looking to implement skills in a dynamic clinical setting.
Education
Bachelor of Science in Nursing: Nursing, Expected in 05/2020 South Dakota State University - Rapid City, GPA:
Elected class representative for my SDSU third semester class in 2019
Licensed Practical Nurse Course Completion : Nursing, Expected in 06/2011 Western Dakota Technical Institute - Rapid City, GPA:
Esthetician Course Completion Certificate: Esthetics, Expected in 11/2003 Douglas J Aveda Institute - East Lansing, MI GPA:
Work History
Carpenter's Assistant, 05/2015 to Current Seaworld Parks – Langhorne, PA,
Gained valuable education in residential and commercial building codes
Kept job site cleaned up properly and all debris disposed of in respective containers
Accepted feedback from foreman and implemented suggestions into later work
Boosted team performance by collecting debris, extra materials and tools to keep work areas clean and organized
Facilitated harmonious working relationships with crew members to prevent problems and conflicts
Planned projects by identifying necessary equipment, tools, and required assistance
Planned and executed work with proper tools and materials to maximize efficiency
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Assisted the team with installations of building structures, including trim, flooring and cabinetry
Assisted with installation of drywall, ceilings, trim and fabricated replacement trim and moldings
Professional Painter, 05/2015 to Current Kaiser Permanente – San Leandro, CA,
Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials
Cleaned and properly stored all equipment and supplies at end of each workday and removed trash and debris from work areas
Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project
Cleaned exterior of buildings using motorized power washer
Minimized disruption of client space and thoroughly cleaned up after completion of each job
Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming using professional grade tools and cleaners
Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls
Protected all surfaces from damage and spills by using drop cloths prior to and during painting
Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes
Established and maintained productive, professional working relationships
Managed customer expectations with open consultations and frequent communication
Ensured personal safety through proper use of tools, protective equipment, and ventilation
Managed day-to-day business operations and made strategic decisions
Resolved client concerns quickly and professionally
Planned, organized and scheduled work
LPN Dermatology, 08/2011 to 08/2014 The Cliffs Resort – Pismo Beach, CA,
Applied interpersonal communication skills to comfort and counsel patients and families throughout care process
Assisted physician/physician assistants' with cosmetic procedures including Botox, Juvederm injections, laser hair removal, light therapy, and facial resurfacing/enhancement procedures
Assisted physicians with excisions as well as MOHS surgery
Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments
Supported physicians during examinations and scans to assist with diagnostic procedures while also transcribing for the physicians'
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Obtained biological specimens for ordered tests and prepared for laboratory transport
Documented patient diagnostic/biopsy results within the specialized dermatology biopsy results book as well as the patients' chart
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Documented accurate and complete patient information to address patient problems and expected outcomes
Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns
Collaborated with interdisciplinary team of healthcare and social service providers, including nurse case managers, insurance companies, pharmacists and other specialty providers nurses' who patients would need a referral to in order to address patients' needs through effective intervention and care planning
Cared for over 30 patients within the clinic setting each day with quality-driven support
Used aseptic techniques, including autoclave sterilization of instruments and suture removal supply packs to provide sterilized wound care and dressing applications
Assisted with admissions, appointments, and referrals
Managed appointment calendar for 120+ evaluations per week
Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management
Cared for wounds, provided treatments and assisted with procedures
Esthetician, 05/2004 to 12/2004 Mystique Edge – City, STATE,
Analyzed skin condition and made appropriate product recommendations
Flexibly worked evenings and weekends to ensure proper spa coverage
Developed individualized, therapeutic skin care programs
Fostered friendly, warm and exceptional customer experience
Stocked treatment rooms with proper supplies
Recommended retail products for at-home use
Notified supervisor of supply needs to ensure necessary items were in stock
Carried out administrative tasks, including charting and consultations
Handled busy schedules and stayed on top of key deadlines
Welcomed clients arriving for appointments
Suggested appropriate therapy based on current health of client
Assisted manager with daily spa operations, including opening and closing procedures
Performed body treatments, including waxing, body wrap application and customized facials
Performed special anti-oxidant, acne and microdermabrasion facial services
Advised clients on proper home-care regimens
Discussed procedures and treatment options with clients
Assessed condition of clients' skin in order to make recommendations to improve skin quality
Informed guests of appropriate products available to increase retail sales
Performed eyebrow and eyelash tinting services
Skills
Direct patient care
Infection control and aseptic procedures
Patient management
Patient privacy
Indirect patient care
Regulatory compliance
Medical Records Management
Documenting intake
EMR / EHR
Data entry
Transcribing orders
Charting and clinical documentation
Notifying family members
Patient assessments
Caregiving skills
Eyebrow and lash tinting
Skin rejuvenation
Specialty facials using galvanized machine
Knowledge of body scrubs
Waxing and laser hair removal
Spa retail sales
Guest services expertise
Microsoft Office Suite proficiency
Subtle and effective sales skills
Safety and sanitation
Excellent phone etiquette
State Board Issued Esthetician License in South Dakota
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