Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Skills
OSHA training
Fluent in English and Mien
Valid CA driver's license
Construction background
Flexible
Work ethic
Organization
Education and Training
Berkeley Adult SchoolBerkeley, CAExpected in 05/2013 ā āHigh School Diploma: - GPA:
Carpenters Training Pleasanton, CAExpected in ā ā:Carpentry - GPA:
Experience
Mccarthy Building Companies, Inc. - Carpenter Yuma, AZ, 07/2015 - 09/2019
Used band, circular, jig, reciprocating, chop and compound miter saws.
Shaped materials to exact measurements for job requirements using hand tools and power equipment.
Cut timber, panels and other wooden materials according to measured dimensions.
Promoted team safety by keeping work areas free of hazards.
Installed cabinets, base cabinets and crown molding.
Examined buildings and project specifications to determine measurements and dimensions.
Prepared, cut and installed custom cabinetry, built-in bookcases and staircases.
Applied acoustic paneling to ceilings or walls to complete specified level of sound absorption and rebound.
Sheltering Arms - Mentor Glen Allen, VA, 09/2008 - 07/2019
Consulted regularly with parents, administrators and specialists to coordinate individualized support for struggling students.
Assessed students one-on-one to gauge interests and better meet changing demands.
Promoted parent and teacher partnerships and communications to support students educational goals.
Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
Created educational materials according to lesson plans and school programs.
Implemented and delivered programming for groups of children ages 5 to 11.
Designed curriculum and oversaw lesson planning to meet instructional goals.
Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
Smithfield Foods, Inc. - Crew Lead Denison, IA, 09/2013 - 12/2014
Resolved issues among crew members by addressing problems immediately and mediating disagreements.
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Drove team success by completing assigned task quickly and accurately.
Upheld high standards of productivity and quality in operations.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Delegated daily tasks to team members to optimize group productivity.
Inspected cleanliness, organization and safety of job sites after every shift.
Monitored employee productivity and provided constructive feedback and coaching.
Mentored newly hired crew members to prepare each for job roles.
Balanced cash drawers, operated registers and prepared cash deposits.
Greeted customers and cultivated positive experiences in line with company standards.
Inspected food products for quality and consistency and reported concerns to cooks.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Assembled and served meals according to specific guest requirements.
Counted cash drawer at end of shift and prepared bank deposits.
Culvers Restaurant - Crew Team Member Sioux Falls, SD, 04/2012 - 08/2014
Washed dishes, cleaned countertops and sanitized high-use areas.
Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
Resolved conflict according to company protocols.
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Packed fast food products in approved containers, cups and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Served drinks and prepared specialty beverages.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Provided exceptional service that reflected restaurant standards and core values.
Processed payments on cash register and counted back bills and change to patrons.
Counted cash drawer at end of shift and prepared bank deposits.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Served food, beverages and desserts to customers according to exact specifications.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Made sure guests were satisfied with meals, taking swift action to correct problems.
Brewed coffee and tea, made specialty beverages and kept soda machine working correctly.
Maintained safe food handling practices to prevent germ spread.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.