Caregiving Manager resume example

• Prevented and handled conflict by working with team towards solution.
• Maintained safe and secure environment for staff, residents and guests by following established safety standards.
• Delegated assignments to appropriate individuals based on skills, roles and interests.
• Communicated observed or suspected resident change of condition to department care coordinator.
• Reported incidents and completed appropriate paperwork to document incidents.
• Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
• Reviewed and evaluated test results to suggest care and treatment options.
• Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Direct day-to-day administrative and operational functions for Number-bed facility, providing guidance and leadership to over Number employees across more than Number departments.
• Organized and facilitated Number department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
• Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Conducted literature and coding reviews to adhere to state and federal standards.
• Successfully negotiated client contract renewals to create increased revenue.
• Communicated with patients, ensuring that medical information was kept private.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

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