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Caregiving Manager resume example with 9 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in State.

Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Employee Recruitment and Hiring
  • Budget Planning
  • Decision Making
  • Employee Work Scheduling
  • Time Management
  • In-service Programs
  • Employee Performance Evaluations
  • Verbal and Written Communication
  • Risk Management
  • Budget Development
  • Employee Training Program
  • Employee Supervision
  • Problem Resolution
  • Medicare Compliance
  • Patient Advocacy
  • Organizational Goal Development
  • Codes Compliance
  • Quality Assurance Controls
  • Resource Monitoring
  • Emergency Readiness
  • Performance Monitoring
  • Rehabilitation Programs
  • Human Resources Management
  • HIPAA Guidelines
  • Utilization Management
  • Profitability Strategies
  • Compliance Advisory
  • Administrative Staff Supervision
  • Medical Programs Implementation
  • Risk Analysis
  • Facility Oversight
  • Patient Care Assessment
Work History
02/2019 to Current
Caregiving Manager Meridian Senior Living Tewksbury, MA,
  • Prevented and handled conflict by working with team towards solution.
  • Maintained safe and secure environment for staff, residents and guests by following established safety standards.
  • Delegated assignments to appropriate individuals based on skills, roles and interests.
  • Communicated observed or suspected resident change of condition to department care coordinator.
  • Reported incidents and completed appropriate paperwork to document incidents.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Direct day-to-day administrative and operational functions for Number-bed facility, providing guidance and leadership to over Number employees across more than Number departments.
  • Organized and facilitated Number department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Conducted literature and coding reviews to adhere to state and federal standards.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Communicated with patients, ensuring that medical information was kept private.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

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11/2014 to 01/2019
Caregiver Bickford Senior Living Bloomington, IL,
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
01/2013 to 11/2014
Caregiver Bickford Senior Living Overland Park, KS,
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Used Software and Software to maintain records of services performed and apparent condition of patients.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Education
Expected in 06/1989
:
Albion Senior High - Albion, MI
GPA:
Expected in 08/1993
Cna: Certified Nurse Assistant
Jcc/Lisd Academy: A Regional Middle College - Adrian, MI
GPA:

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Resume Overview

School Attended

  • Albion Senior High
  • Jcc/Lisd Academy: A Regional Middle College

Job Titles Held:

  • Caregiving Manager
  • Caregiver
  • Caregiver

Degrees

  • Cna

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