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Career Sebattical To Raise Child resume example with 9 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Product upselling
  • Refunds and exchanges
  • Bagging and packaging
  • Drawer management
  • Inventory management
  • Stocking and replenishing
  • Credit card processing
  • Point of sale knowledge
  • Payment collection
  • Customer assistance
  • Cash register operations
  • Inventorying products
  • Price changes
  • Shelf-cleaning
  • Heavy lifting
  • Cash register skills
  • Cleaning and sanitizing
  • Proficient in Microsoft Applications
  • Product knowledge
  • Time management skills
  • Interpersonal skills
  • Written and verbal communication
  • Reports and documents
  • Product restocking
  • Cash handling
  • Customer relations
  • Checkout consistency
  • Guest inquiries
  • Multi-tasking ability
  • Records maintenance
  • Cleaning procedures
  • Payment accepting
  • Friendly demeanor
  • Customer direction
  • Retail merchandising
Education
Kern Valley High School Lake Isabella, CA Expected in 06/2001 High School Diploma : - GPA :
Work History
Veyo - Career Sebattical to Raise Child
Franklin, WI, 09/2015 - Current
  • Manage household
  • Negotiations
  • Multi-tasking
  • Manage finances
  • Communication
  • Listening
  • Administer first aid
  • Organizational skills
  • Scheduling and appointment setting
  • Budgeting
Unitedhealth Group Inc. - Laborer/Customer Service Associate
Kenosha, WI, 03/2015 - 09/2015
  • Disposed of debris, trash, and recyclable materials appropriately and promptly.
  • Inspected facility and building grounds to identify areas requiring maintenance and repair or posing safety hazards.
  • Used gardening tools, including weed eater and hand tools to maintain campground clearance
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Cleared public and private areas of debris and trash before and after events to maintain elegance of camping grounds.
  • Completed all time-sheets and cash out paperwork on time and accurately to maintain up-to-date files.
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Collaborated with various team members to ensure guests' requests are met.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
West Corporation - Outbound Sales Call Center Agent
City, STATE, 05/2014 - 02/2015
  • Entered customer interaction details in the computer to track requests, document problems and record solutions offered.
  • Assessed caller accounts to determine paackage benefits, identify service needs and resolve issues.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Performed data entry to record call notes, suggestions and questions.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Effectively communicated with customers about account changes, new television products or services and potential package upgrades.
AutoZone - Customer Service Representative
City, STATE, 03/2012 - 04/2014
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Educated customers on promotions to enhance sales.
  • Reviewed weekly sales circulars and monitored price changes.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Organizational Skills
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Placed special customer orders for custom or special order merchandise.
  • Unloaded arriving product stock and moved to store display areas.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.
  • Greeted customers and directed to requested products.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Shared best practices for sales and customer service with other team members to help improve store's efficiency.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Answered questions and provided information about automotive needs..

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Resume Overview

School Attended

  • Kern Valley High School

Job Titles Held:

  • Career Sebattical to Raise Child
  • Laborer/Customer Service Associate
  • Outbound Sales Call Center Agent
  • Customer Service Representative

Degrees

  • High School Diploma

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