LiveCareer-Resume

career coordinator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • MS Office proficiency
  • CRM Process optimization
  • Organization
  • Customer relations
  • Data evaluation
  • Leadership support
  • Quality Assurance
  • Clerical support
  • Public speaking
  • Communication
  • Individual / group counseling
  • CRM software
  • Recruiting
  • Advising
  • Programs Development
  • Job Search Instruction
  • Needs Determination
  • Attention to detail
  • Conflict Management
  • Event Planning
  • Interview Skills Instruction
  • Critical Thinking
  • Resume Writing Instruction
  • Progress Reporting
  • Problem-Solving Research
  • Relationship Building
  • Timesheet Management
Education and Training
Brown Mackie College Cincinnati, OH Expected in 08/2006 Associate of Applied Science : Computer Networking - GPA :
Experience
Docgo Inc. - Career Coordinator
Cincinnati, OH, 08/2021 - Current
  • Plans and develops a school-based career development program that provides direct services to students, staff, parents, and the community
  • Coordinates and develops appropriate career and academic advisement guidance activities for all high school students to include: career decision-making/planning, economic awareness/exploration, employability skills, career mentoring experiences
  • Coordinates tracking of work-based learning hours for all students
  • Works with students who choose "employment" as their 3E for post-secondary to ensure that these students pursue meaningful employment opportunities related to their area of interest
  • Serves as the point person for the Post-Secondary Survey for the previous year's graduates
  • Conducts parent informational programs/workshops to assist them in planning their student's future educational and career plans
  • Functions as the liaison between the parent and the school's Career Tech pathways
  • Promotes the school's Career Tech pathway(s) with the staff
  • Provides public relations services and informational programs related to career specialist services
  • Met with job seekers at career fairs and classrooms, providing details on search strategies, current market conditions and application processes.
  • Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
  • Directed and participated in recruitment and enrollment activities.
  • Referred students to degree programs based on interests, aptitudes or educational assessments.
  • Provided crisis intervention to students dealing with difficult situations at school.
  • Planned and conducted orientation programs and group conferences to promote adjustment of individuals to new life experiences.
  • Maintained accurate and complete student records required by laws, district policies and administrative regulations.
  • Established and supervised peer-counseling and peer-tutoring programs.
  • Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
  • Planned and promoted career and employment-related programs and events, fully coordinating job fairs and career workshops.
  • Compiled and studied educational and economic information to assist individuals in determining vocational and educational objectives.
  • Instructed individuals in job search and application strategies, resume writing and interview skills.
  • Interviewed clients to obtain information about employment history, educational background and career goals, identifying barriers to employment.
  • Provided disabled students with assistive devices, supportive technology and assistance accessing facilities.
  • Established contacts with employers to create internship and employment opportunities for students.
  • Maintained accurate records to track volunteer participation hours.
  • Tracked and scheduled volunteers based on skillset and availability.
  • Wrote, implemented and enforced volunteer program policies, procedures and standards.
  • Hosted recruiting events in community to attract qualified candidates.
  • Screened volunteer applicants by conducting background checks and calling references.
  • Distributed monthly volunteer newsletters to keep participants and local community informed.
  • Provided hands-on and proactive leadership to community services staff.
  • Planned and administered budgets for programs, equipment and support services.
  • Managed fundraising communications, media interviews, press rJessicas and media kits.
  • Established and deepened partnerships with different groups and businesses to enhance marketing effectiveness and strengthen funding streams.
  • Produced materials to highlight program offerings and reach new donors.
  • Established and enforced fundraising goals, strategies and disbursements.
  • Networked with industry leaders and investigated partnerships to increase opportunities.
  • Liaised with business and community members to increase awareness of fundraising programs and causes.
  • Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
  • Cultivated a network of potential donors by attending community events.
  • Raised funds by coordinating events.
  • Investigated grant opportunities in line with organizational mission and objectives and coordinated preparation and submission of applications.
  • Streamlined reporting processes by evaluating data sources, compiling data and redesigning output.
Encompass Health Corp. - Scheduling Manager
Decatur, AL, 01/2020 - 09/2021
  • Set and confirmed Miracle Ear appointments
  • Developed effective scheduling processes to achieve production objectives
  • Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with the company's management team
  • Displayed strong telephone etiquette, effectively handling difficult calls
  • Handled client inquiries with exceptional professionalism and enthusiasm
  • Provided customer service and issue resolution to increase QA satisfaction levels
  • Engaged customers with proactive strategies to understand needs and develop successful solutions
  • Utilized CRM software
  • Exceeded team goals and collaborated with the staff to implement customer service initiatives
  • Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
  • Communicated schedule changes to appropriate department personnel and other ancillary areas.
  • Utilized MS Office and Excel to analyze data and create spreadsheets.
  • Managed schedules of team of 12 personnel to keep shifts properly staffed.
  • Developed effective scheduling processes to achieve production objectives.
  • Gathered employee and staff data to develop monthly work schedules.
  • Created new accounts and updated existing accounts with most current details.
  • Balanced customer schedules, employee availability and maximum load levels while scheduling appointments.
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Determined training needs of staff and organized training interventions to achieve quality standards.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Walker Enterprises - Administrative Assistant/Office Manager
City, STATE, 08/2001 - 10/2019
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency
  • Greeted clients, assisting operations by performing entrance interview tasks to determine need
  • Managed phone calls from clients during executives' absences and delivered informative answers to questions
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management
  • Produced and distributed memos, newsletters, email updates and other forms of communication
  • Scheduled conferences and made hotel, airfare and ground transportation arrangements and reservations
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs
  • Handled data entry tasks with high levels of speed and accuracy
  • Organized personal tasks to free up executive to handle professional matters
  • Conducted research using various media sources to obtain relevant data for staff requirements
  • Coordinated resources, documents and schedules to meet challenging deadlines
  • Produced timely and accurate status updates and routine inquiry letters
  • Maintained positive working relationship with fellow staff and management
  • Assisted organizational efforts by filing, entering data and answering phones
  • Updated business forms to streamline processing and improve efficiency
  • Utilized Microsoft Office Suite
  • Coordinated meetings for the owner
  • General office administration including faxing, scheduling and placing orders
  • Provided administrative support for hiring, and payroll
  • Supervised office management
  • Answered multiple phone lines
  • Managed records for the company as well as clients
  • Checked and processed client account information
  • Maintained office supply inventory
  • Prepared and submitted travel expenses
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
  • Recruited applicants for vacancies to fill open positions with qualified staff.
  • Communicated with supervisors to plan and review employee evaluations.
  • Created and updated personnel files by entering information in HRIS.
  • Facilitated and processed payroll
  • Negotiated agreements and maintained contact with insurance brokers and carriers.
  • Trained managers and staff on HR best practices and protocols to reduce process lags.
  • Held exit interviews and documented information discussed with employees.
  • Recruited new employees and built relationships, driving visibility.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
  • Maintained accurate records to track volunteer participation hours.
  • Tracked and scheduled volunteers based on skillset and availability.
  • Conducted new volunteer orientation and training sessions to discuss requirements and expectations.
  • Secured and filed signed volunteer liability waivers and contracts.
  • Hosted recruiting events in community to attract qualified candidates.

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Resume Overview

School Attended

  • Brown Mackie College

Job Titles Held:

  • Career Coordinator
  • Scheduling Manager
  • Administrative Assistant/Office Manager

Degrees

  • Associate of Applied Science

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