LiveCareer-Resume

care support assistant resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Helpful Support Assistant with 10 years of experience in administrative operations. Organized and detail-oriented with strong records management skills. Dedicated employee taking on new challenges with poise and enthusiasm. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Skills
  • Patient Care
  • ADLs Assistance
  • Activities of Daily Living (ADLS)
  • Data Entry
  • Appointment Setting
  • Microsoft SharePoint
  • Spreadsheets
  • Administrative Support
  • Scheduling
  • Filing
  • Insurance Knowledge
  • IDX certified
Experience
Care Support Assistant, 10/2020 to Current
Omni HotelsIndianapolis, IN,
  • Assisted Clinical Coordinator Nurse with day-to-day operations, including records oversight and scheduling appointments.
  • Answered phone to respond to questions and route callers to appropriate employee.
  • Created and maintained filing system for accurate records management.
  • Assessed inventory levels and materials usage, placing orders for new stock.
  • Observed and help medical team members to enter patient room wearing the proper PPE.
Office Assistant, 09/2008 to 08/2013
South Hill Internal Medicine And Critical CareCity, STATE,
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Received and screened high volume of internal and external communications.
  • Oversaw workforce management and staff scheduling to keep office operations smooth and efficient.
  • Answered phone calls daily and pleasantly welcomed visitors to office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Facilitated timely execution of all lab tests and medication refills.
  • Retrieved physicians' paperwork, including lab test requests.
Nursing Assistant/Monitor Tech/Unit Secretary, 09/1999 to 08/2010
CMH HospitalCity, STATE,
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Used mobility devices and equipment to transport patients.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Provided basic care to over 10 patients per day by bathing and grooming patients, changing bedding and preparing meals.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Operated and maintained telemetry equipment with focus on safety and proper functionality.
  • Attached electrodes to monitor cardiac activity on each patient.
  • Analyzed cardiac rhythms and reported results to nursing staff or physicians.
  • Supported department document improvement and assisted with implementation.
  • Compared measurements of heart wall thickness and chamber sizes to evaluate conditions and identify abnormalities.
  • Tested patient cardiac activity with specialized equipment to conduct tests such as echocardiograms, phonocardiograms and electrocardiograms.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Education and Training
High School Diploma: , Expected in 06/1991
Park View Senior High - South Hill, VA,
GPA:
Accomplishments
  • Promoted PSA to PSA Preceptor, in less than 4 months
  • IDX/CERNER certified

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Resume Overview

School Attended

  • Park View Senior High

Job Titles Held:

  • Care Support Assistant
  • Office Assistant
  • Nursing Assistant/Monitor Tech/Unit Secretary

Degrees

  • High School Diploma

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