Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

  • Advanced Clerical Knowledge
  • Accounting Familiarity
  • Bookkeeping
  • Business administration
  • Employee training and development
  • Administrative support
  • Scheduling
  • Office administration
  • Budgeting
  • Store Management
  • Strong multi-tasking
  • Dependable and reliable
  • Scheduling knowledge
  • Delegating
  • Coaching and mentoring
  • Employee reviews
Work History
01/2019 to 01/2021
Care Giver Fundamental Administrative Services, Llc Breckenridge, TX,
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with daily living activities by helping with hygiene needs and household chores.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
11/2017 to 11/2018
Office Support Assistant Anoka County, Mn Anoka, MN,
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Generated reports and typed letters and prepared presentation for maximum impact and results.
  • Assisted senior recruiting staff with career fairs and recruiting events.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Maintained clean reception area to promote positive, professional environment for all clients and staff.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
11/2017 to 04/2018
Office Support Assistant Department Of Defense Milton, FL,
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Interviewed qualified clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Offered clients recommendations to reduce tax liabilities.
  • Facilitated integration of modern tax software with client accounting software.
01/2002 to 11/2011
Store Manager Michaels Stores Grand Junction, CO,
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed 15 employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Increased profits through effective training and troubleshooting profit loss areas.
  • Approved regular payroll submissions for 15 employees within Quicken.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with Quicken.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of employees.
  • Oversaw, trained and encouraged 15 employees, promoting culture of efficiency and performance.
Expected in
High School Diploma:
Kansas State High School - Topeka, KS,

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School Attended

  • Kansas State High School

Job Titles Held:

  • Care Giver
  • Office Support Assistant
  • Office Support Assistant
  • Store Manager


  • High School Diploma

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