Care Giver Resume Example
I am a performance driven professional seeking employment as a Medical Receptionist or Customer Service Representative. I love to travel and have a great interest of diversity and multicultural awareness and adaptability. I am a great communicator with the ability to interact with patients, customers, clients and potential clients. I show everyday proven leadership skills and I am a resourceful self-starter with the ability to work independently or within a team. I have 20 years of customer service and client care experience during which I facilitated and directed communication of information to customers, family members, clients and staff. I have served as Office Manager, Retail Merchandiser, Primary Care Provider, and Personal Care Attendant and I have also been a Skilled Licensed Cosmetologist. I am an energetic and exceptional team leader who is reliable and enthusiastic to learn new skills and training to further my advancement and that of my employer.
- Customer Service
- HIPPA
- Efficient
- Reliable
- Multiphone
- CPR Certified
- Punctual
- Basic computer
- Organizational
- Responsible
- Time Management
- Attention to detail
- Courteous
- Teamwork
- Supervising
- Copier and fax
- Basic Math
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The Mentor Network – Staples , MN
- Supervised over 50 mentally and physically challenged disabled adults in a structured setting.
- Cared for up to 39 different clients each day for the last ten years. However our client count has had its highs and lows extending up to 60 per day.
- Maintained all confidential personnel files, license and CPR compliance records.
- Experienced care with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's, Autism, Down Syndrome, Rett's Syndrome, Angelman's Syndrome and several other diagnoses.
- Encouraged creative thinking, problem solving, and empowerment as part of the daily group to improve morale and self esteem in clients daily lives.
- Initiated daily activities, craft time and made a difference on a daily basis in a positive manner to each client.
- Encouraged clients to engage in the fun by promoting joy and laughter.
- Recognized each clients individual unique abilities and engaged with them on their own special level.
Amazon.Com, Inc. – Akron , OH
- Carefully wrote down all phone messages and relayed them to the appropriate personnel.
- Received and routed business correspondence to correct department or staff member.
- Provided clerical support to company employees, including copying, faxing and file management.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
- Coordinated office inventory by restocking supplies and placing purchase orders.
- Answered telephone inquiries from clients, vendors and the public.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Hyatt – Bastrop , TX
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Grew client average by 35% over 6 months with a great work ethic and attitude.
- Maintained clients' treatment records.
- Inventoried, ordered and stocked salon product line.
- Offered appointment information updates to guests in a polite and courteous manner.
- Communicated effectively with management concerning important customer issues.
- Handled client complaints calmly and professionally and worked to satisfy their intended outcome.
- Followed my assigned opening and closing procedures for each appointment and daily schedules.
- Followed through with client requests in a timely manner.
- Directed telephone calls to appropriate departmental personnel.
- Called clients to confirm upcoming appointments.
- Managed all front desk tasks, including the maintenance of client records.
- Performed inventory and restocking assignments as necessary.
- Recorded inventory sales into the salons income report.
- Answered a high-volume, multi-line telephone promptly and courteously.
- Remained polite when speaking with difficult guests on the phone.
- Greeted all guests in a warm and friendly manner to create a positive first impression of the salon.
- Maintained work area in a clean and neat fashion to stay productive.
- Maintained a solid knowledge of all salon products and services.
- Worked with clients of all types to increase number of clients.
Republic High School - City, State
School of Cosmetology - City
When I am not working I most enjoy spending time with my four grandchildren and family. I love to travel and seek new adventures whenever possible. I look forward to a new career wherever that may lead and the newest adventure in this chapter of life. I have always loved and cared for people and willing to continue to do so.
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Resume Overview
School Attended
- Republic High School
- School of Cosmetology
Job Titles Held:
- Care Giver
- Secretary
- Cosmetologist
Degrees
- High School Diploma : 1986
Licensed Cosmetologist and Nail Tech : Cosmetology , 1989
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