care coordinator resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
Compassionate Residential Case Manager/ QIDP who actively listens and builds trust to help clients resolve personal issues and achieve life goals. Driven to promote client health and safety by actively listening, showing compassion and offering constructive input. Offering unsurpassed relationship-building and interpersonal skills. Trained in crisis prevention and intervention techniques. Self-starter and team player. I aspire to continue my education; I am working towards becoming a clinical social worker, I believe that this position will help me reach my goals and help me to get the experience I need to be a great clinical social worker.
  • Organizational leadership
  • Exemplary people management skills
  • Detail-oriented
  • Training methods
  • Behavior management
  • Development activities
  • Team management
  • Client advocate
  • Agency
  • Interpersonal skills
  • Client
  • Clients
  • Data collection
  • Detail-oriented
  • Functional
  • Leadership
  • People management
  • Meetings
  • Works
  • Monitors
  • Organizational
  • Processes
  • Programming
  • Repairs
  • Safety
  • Social services
  • Team management
  • Treatment plan
  • Treatment plans
  • Plan of care
Work History
Care Coordinator, 02/2020 to Current
CodaHillsboro, OR,
  • Worked with patients and families to develop future plans and discuss care actions.
  • Met with patients to gather vitals, evaluate symptoms and assess conditions, ordered diagnostic tests and interpreted laboratory results.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
Residential Case Manager, 07/2017 to 02/2020
Care New England Health SystemRI, State,
  • Provides social services to each resident directed toward maximizing his/her social functioning, enhancing coping capacity of his/her family, asserting and safeguarding his/her human and civil rights and those of his/her family while fostering their human dignity and personal worth Develops and monitors individual treatment plan in accordance with regulatory and agency policy Supervises Residence Program Specialists in implementation of active treatment plans Chairs and participates in interdisciplinary planning while interpreting, documenting and following up on all recommendations of the interdisciplinary team meetings.
  • Develops goals and activities generated by interdisciplinary team and produces an active treatment plan schedule for each individual served Communications and consults with residence and professional staff to interpret and explain the residence's psychological needs as he/she progresses through habilitation.
  • Documents comprehensive functional assessment and review of plan of care Ensures proper data collection through observation and in-service training Assists in all activities of daily living and participates in activities outside of the residence Performs individual evaluations to determine whether and when alternate placement is needed Provides systematic follow up to assure referral to appropriate community agencies upon discharge Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services Processes new admissions including contact with families and arrangements for of day programming Works regularly with, develops or is responsible for maintain security of confidential information.
  • Performs other duties as required and requested.
Direct Support Professional, 03/2015 to 08/2018
The Arc Of The Quad City AreaRock Island, IL,
  • Insure residents safety, proper hygiene and sanitation Attend all staff meetings and in-service training sessions Purchase as requested by management any food and household items; record expenditures, submit receipts and petty cash vouchers Keep management informed of necessary household needs and repairs Upkeep, replace, and request cloths for the residents Accompany the residents on community outings, clinical visits, and outside recreational activities Participate and log fire evacuations/drills Assist residents in house keeping Report and document any sort of incidents occurring in the residence Keep managers up to date with resident's behavioral problems Immediately report any health/medical problems of residents Observed and monitored client behavior and responses to treatment.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
: , Expected in to ADAPT Community - ,
: , Expected in 8/2019 to CSI first Star Academy - ,
: , Expected in 7/2019 to CPR - ,
: , Expected in 3/2019 to NYCID Community School - ,
: , Expected in 4/2018 to - ,
AMAP with G-tube Certification: , Expected in 6/2017 to South Beach Psychiatric Center - ,
Bachelor of Science: Psychology, English Writing, Expected in 2017 to College of Staten Island of the City University of New York - Staten, NY
GPA: 3.2
High School Diploma: , Expected in 2013 to Port Saint Lucie High School - Saint Lucie, FL
Master's: Social Work, Expected in to College of Staten Island of the City University of New York - Staten, NY
GPA: 3.8, POMS Training

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Resume Overview

School Attended

  • ADAPT Community
  • CSI first Star Academy
  • CPR
  • NYCID Community School
  • South Beach Psychiatric Center
  • College of Staten Island of the City University of New York
  • Port Saint Lucie High School
  • College of Staten Island of the City University of New York

Job Titles Held:

  • Care Coordinator
  • Residential Case Manager
  • Direct Support Professional


  • AMAP with G-tube Certification
  • Bachelor of Science
  • High School Diploma
  • Master's

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