Care Coordinator resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
A motivated skilled medical professional seeking to obtain a position in a challenging environment within a company where I can successfully strive and grow in.
Skills
E-Clinical Works EHR System
Sharp EHR System
Epic Systems
Resolving Problems
Database Search and Data Entry Skills
Organized and Efficient
Verbal and Written Communication
Explaining Policy and Procedures
Administrative and Office Support
Communicating to Patients
Documenting and Recording Information
Registration and Scheduling
Helpful and Service-Oriented
Multi-line telephone operation
Insurance coding (ICD-9 and CPT)
Medical terminology
Pre-authorizations
Insurance Verification
Billing
Administering Medications
Detail-Oriented
Organization and Time Management
Medical Charting
HIPAA Compliance
Patient Referral
Insurance Authorizations
Outpatient Procedures
Referral Verification
MS Office
Healthcare Common Procedure Coding System HCPCS
Work History
Care Coordinator, 08/2020 to Current Strive Health – NJ, State,
Reviewed patient records and identified medical codes for billing purposes. Reviewed patient diagnosis codes to verify accuracy and completeness.
Liaised between patients, insurance companies and billing office. Built professional relationships with service providers.
Scheduled appointments with specialists on behalf of clients. Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls. Notified and reminded clients of appointments.
Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process. Coordinated with medical staff and patients to find cost-effective options for services.
Communicated with insurance providers to resolve denied claims and resubmitted. Verified insurance benefits, eligibility, and prior authorizations for injections, surgical, MRI, durable medical equipment and CT scans before referring clients.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Received, recorded and addressed incoming and outgoing communication via telephone and email. Answered telephone calls to offer office information, answer questions and direct calls to staff.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Expertly managed planning, scheduling and coordination of outpatient procedures. Coordinated with facilities to set up surgeries for an orthopedic surgeon. Educated patients about surgeries and provided treatment plan documentation.
Barista, 03/2020 to 08/2020 Catholic Health Initiative – Mount Sterling, KY,
Controlled line and crowd with quick, efficient service.
Recommended products based on solid understanding of individual customer needs and preferences. Maintained supply levels in counter and customer areas to meet typical demands.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores. Memorized recipes for specialty coffee beverages and seasonal offerings.
Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Cleaned counters, machines, utensils and seating areas daily. Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Starbucks Barista , 08/2018 to 03/2020 Cedar Fair Entertainment Company – Allentown, PA,
Maintained regular and consistent attendance and punctuality.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Maintained supply levels in counter and customer areas to meet typical demands. Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Completed over successful daily cash audits to correctly balance drawers at end of each shift.
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