LiveCareer-Resume

Care Coordinator resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

A motivated skilled medical professional seeking to obtain a position in a challenging environment within a company where I can successfully strive and grow in.

Skills
  • E-Clinical Works EHR System
  • Sharp EHR System
  • Epic Systems
  • Resolving Problems
  • Database Search and Data Entry Skills
  • Organized and Efficient
  • Verbal and Written Communication
  • Explaining Policy and Procedures
  • Administrative and Office Support
  • Communicating to Patients
  • Documenting and Recording Information
  • Registration and Scheduling
  • Helpful and Service-Oriented
  • Multi-line telephone operation
  • Insurance coding (ICD-9 and CPT)
  • Medical terminology
  • Pre-authorizations
  • Insurance Verification
  • Billing
  • Administering Medications
  • Detail-Oriented
  • Organization and Time Management
  • Medical Charting
  • HIPAA Compliance
  • Patient Referral
  • Insurance Authorizations
  • Outpatient Procedures
  • Referral Verification
  • MS Office
  • Healthcare Common Procedure Coding System HCPCS
Work History
Care Coordinator, 08/2020 to Current
Strive HealthNJ, State,


  • Reviewed patient records and identified medical codes for billing purposes. Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Liaised between patients, insurance companies and billing office. Built professional relationships with service providers.
  • Scheduled appointments with specialists on behalf of clients. Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls. Notified and reminded clients of appointments.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process. Coordinated with medical staff and patients to find cost-effective options for services.
  • Communicated with insurance providers to resolve denied claims and resubmitted. Verified insurance benefits, eligibility, and prior authorizations for injections, surgical, MRI, durable medical equipment and CT scans before referring clients.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email. Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Expertly managed planning, scheduling and coordination of outpatient procedures. Coordinated with facilities to set up surgeries for an orthopedic surgeon. Educated patients about surgeries and provided treatment plan documentation.
Barista, 03/2020 to 08/2020
Catholic Health InitiativeMount Sterling, KY,
  • Controlled line and crowd with quick, efficient service.
  • Recommended products based on solid understanding of individual customer needs and preferences. Maintained supply levels in counter and customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores. Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Cleaned counters, machines, utensils and seating areas daily. Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Starbucks Barista , 08/2018 to 03/2020
Cedar Fair Entertainment CompanyAllentown, PA,
  • Maintained regular and consistent attendance and punctuality.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained supply levels in counter and customer areas to meet typical demands. Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.


Sales Associate, 10/2017 to 08/2018
Autonation, Inc - AutonationMobile, AL,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Tracked stock using company inventory management software.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers complete purchases, locate items and join reward programs.
Education
Associate of Science: Healthcare Administrative , Expected in 07/2022
Pima Medical Institute - Chula Vista, CA,
GPA:
Certificate: Medical Administrative Assistant, Expected in 08/2020
Pima Medical Institute - Chula Vista, CA,
GPA:
High School Diploma: , Expected in 06/2018
Castle Park Senior High School - Chula Vista, CA
GPA:
Languages
English:
Native or Bilingual
Negotiated:
Spanish:
Professional Working
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Pima Medical Institute
  • Pima Medical Institute
  • Castle Park Senior High School

Job Titles Held:

  • Care Coordinator
  • Barista
  • Starbucks Barista
  • Sales Associate

Degrees

  • Associate of Science
  • Certificate
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: