Dedicated Case Manager provides advocation, and supports daily living activities to enhance client well-being. Experienced Care Coordinator with more than five years working with the developmentally disabled population (adults and children). Committed to promoting care with dignity and compassion.
Skills
Special Education Transition instructor
Strong problem-solving capabilities
Excellent communication and Interpersonal skills
Crisis intervention and social service skills
Outstanding skills in maintaining good relations with parents and caregivers.
Experience
09/2016 to 01/2020
Care CoordinatorAlways Best Care – Yardley, PA,
Care Coordinator delivered 6 core services in a person-centered manner in order to meet the needs of the individual.
Duties included; comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services.
Delivered the OPWDD valued outcomes, the objectives of the People First Transformation, and the state requirements.
Provided advocation by ensuring the Individual is the center of his/her desired outcomes.
Ensured client's eligibility for Medicaid and all other applicable services are maintained.
Developed an ISP (Individualized Service Plan) and secured information such as medical, psychological and social factors to evaluate the Individual’s strengths and needs.
Educated Individuals and families on engagement and decision making to promote independent living, as well as education on wellness promotion and prevention programs.
Implemented operational procedures which ensured compliance with OPWDD, DOH and Medicaid standards, quality assurance, and compliance.
Responsible for collecting and collating monthly, quarterly, and as needed service statistics for client's caseload.
Coordinated and scheduled all meetings by developing agendas, reserving facilities and summarizing meeting notes.
Conducted frequent face to face, in-home\ school visits and managed all other duties as assigned.
02/2014 to 12/2015
Transition Specialist/ CoordinatorPacific Coast Building Products, Inc. – Dupont, WA,
Implemented assigned students’ transition plans and activities as outlined in their IEP, providing all necessary individual supports so that assigned students can meet transition goals.
Conducted interviews with Special education and developed mentally disabled students preparing to exit the program.
Provided re- orientation and further focused on job search techniques.
Created and maintained a caseload of active student files, establishing a system for caseload management.
Maintained weekly or monthly contact through telephone, email and in person visits and documented all actions in case notes.
Scheduled and attended meetings that involved the student's career and or community transition.
Visited classrooms and trade shops to familiarize students with Transition process, employability skills, career preparation, job search, job retention, etc.
Familiarized students with, educational and job opportunities and offers.
Collaborated with all other members of the team, including teachers, parents, administrators, related service providers, residential staff, and outside agency representatives in order to achieve the students goals.
08/2012 to 12/2013
Case Examiner/ ManagerWestchester Department Of Social Services – City, STATE,
Performed caseworker activities in the Medicaid Department and Health Choice programs where duties included; processing applications, completing rectifications, verifying changes, and documenting/ updating case records.
Conducted entry-level work such as; organizing, filing and scanning large case loads into the computer system.
Secured and maintained strict confidentiality of client’s information/ personal documents.
Employed the laws, codes and regulations pertaining to the Department of Social Services and specifically to the programs assigned.
08/2011 to 12/2011
Administrative InternWestchester Department Of Social Services – City, STATE,
Answered phones and contacted clients to confirm appointments.
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