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Dedicated Case Manager provides advocation, and supports daily living activities to enhance client well-being. Experienced Care Coordinator with more than five years working with the developmentally disabled population (adults and children). Committed to promoting care with dignity and compassion.
- Special Education Transition instructor
- Strong problem-solving capabilities
- Excellent communication and Interpersonal skills
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- Crisis intervention and social service skills
- Outstanding skills in maintaining good relations with parents and caregivers.
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09/2016 to 01/2020 Care Coordinator Always Best Care – Yardley, PA,
- Care Coordinator delivered 6 core services in a person-centered manner in order to meet the needs of the individual.
- Duties included; comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services.
- Delivered the OPWDD valued outcomes, the objectives of the People First Transformation, and the state requirements.
- Provided advocation by ensuring the Individual is the center of his/her desired outcomes.
- Ensured client's eligibility for Medicaid and all other applicable services are maintained.
- Developed an ISP (Individualized Service Plan) and secured information such as medical, psychological and social factors to evaluate the Individual’s strengths and needs.
- Educated Individuals and families on engagement and decision making to promote independent living, as well as education on wellness promotion and prevention programs.
- Implemented operational procedures which ensured compliance with OPWDD, DOH and Medicaid standards, quality assurance, and compliance.
- Responsible for collecting and collating monthly, quarterly, and as needed service statistics for client's caseload.
- Coordinated and scheduled all meetings by developing agendas, reserving facilities and summarizing meeting notes.
- Conducted frequent face to face, in-home\ school visits and managed all other duties as assigned.
02/2014 to 12/2015 Transition Specialist/ Coordinator Pacific Coast Building Products, Inc. – Dupont, WA,
- Implemented assigned students’ transition plans and activities as outlined in their IEP, providing all necessary individual supports so that assigned students can meet transition goals.
- Conducted interviews with Special education and developed mentally disabled students preparing to exit the program.
- Provided re- orientation and further focused on job search techniques.
- Created and maintained a caseload of active student files, establishing a system for caseload management.
- Maintained weekly or monthly contact through telephone, email and in person visits and documented all actions in case notes.
- Scheduled and attended meetings that involved the student's career and or community transition.
- Visited classrooms and trade shops to familiarize students with Transition process, employability skills, career preparation, job search, job retention, etc.
- Familiarized students with, educational and job opportunities and offers.
- Collaborated with all other members of the team, including teachers, parents, administrators, related service providers, residential staff, and outside agency representatives in order to achieve the students goals.
08/2012 to 12/2013 Case Examiner/ Manager Westchester Department Of Social Services – City, STATE,
- Performed caseworker activities in the Medicaid Department and Health Choice programs where duties included; processing applications, completing rectifications, verifying changes, and documenting/ updating case records.
- Conducted entry-level work such as; organizing, filing and scanning large case loads into the computer system.
- Secured and maintained strict confidentiality of client’s information/ personal documents.
- Employed the laws, codes and regulations pertaining to the Department of Social Services and specifically to the programs assigned.
08/2011 to 12/2011 Administrative Intern Westchester Department Of Social Services – City, STATE,
- Answered phones and contacted clients to confirm appointments.
- Assembled Assessment Packets (temporary client charts).
- Assembled, updated, organized and maintained ongoing client charts and case documentation.
- Corresponded with Management, Caseworkers and Treatment Facilities.
- Delivered toxicology specimens to Laboratory Courier.
- Entered client's data into Yonkers and White Plains excel spreadsheets and logs.
- Reviewed TANF application forms and calculating income totals of certification eligibility.
- Verified CDU vehicle mileage logs and summarizing mileage and related expenses for executive review.
Expected in 05/2013 Bachelor of Arts: (Major: Psychology, Minor: Social Work).
Nyack College - Manhattan, NY
GPA:
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