Care Coordinator resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Practiced Care Plan Coordinator dedicated to timely and accurate completion of clients assessments, supporting development of comprehensive care plans. Collaborates with Treatment team in monitoring progress and adjusting plans to achieve target results. Observes client care, recommending opportunities for improvements to next level of care. I am a driven, hardworking and person bringing demonstrated client care and treatment management expertise. Adaptable and resilient with strong attention to detail. Bringing over 20-year record of working with people with disabilities through the office of OPWDD in various capacities ranging from Direct Care Support Staff to Residential Habilitation Coordinator to Medicaid Service Coordination and Director of Programs. Enthusiastic Care Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of care coordination and housing specialist position. Motivated to learn, grow and excel in client care management through monitoring client welfare, Medication Management Training, assisting and developing the budgets for the clients, assisting with developing grocery list, follow ups on medical appointments, apartment maintenance and cleanliness. Coordinating and assisting clients get services at Department of Community and Family services (DSS) and advocating for clients entitlements at the Social Security Office.

  • Multidisciplinary Team Collaboration
  • Developing and updating service Plans
  • Program oversight
  • Organizational skills
  • Case Management
  • Goal Setting
  • Hipaa Compliance
  • Meal Preparation
  • Conflict Resolution
  • Strategic Planning
  • Decision making
  • Documentation
  • Care Planning
  • Patient Hygiene Assistance
  • Organizational Skills
  • Work History
    04/2019 to Current
    Care Coordinator Amerihealth Caritas Health Plan Charleston, SC,
    • Secured housing, medical care and employment for clients by collaborating with various community agencies
    • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
    • Evaluated treatment plans against individual goals and healthcare standards
    • Developed and implemented transition services plan to facilitate movement from one level of housing care to the next
    • Updated patient charts using Awards to monitor medications to keep records current and support accurate treatments
    • Maintained professional demeanor while treating patients with respect and dignity
    04/2019 to 03/2020
    Residential Counselor City Of Alexandria Va Alexandria, VA,
    • Supported personal needs of residents dealing with diverse conditions
    • Assisted clients with ADLS
    • Assisted with scheduling and facilitating medical appointments
    • Assisted consumers with money management
    • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
    01/2003 to 09/2009
    Director of Programs Open Doors Academy Cleveland, OH,
    • Supported personal needs of residents dealing with diverse conditions
    • Liaised between community programs and residents and counseled clients
    • Assisted clients with transitioning into new living environment
    • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs
    • Conducted daily welfare checks and ensured that all resident needs were met by coordinating with Direct Support Staff
    • Promoted positive relations between clients and staff
    • Improved success of program by making proactive adjustments to operations
    • Maintained and updated all project related documents
    10/1995 to 12/1999
    Direct Care Staff Member Camp Recovery Meadville, MS,
    • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
    • Completed regular check-ins and progress report for each client
    • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
    • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
    • Shopped for groceries regularly in order to keep house stocked with necessities and essentials.
    • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
    • Assisted clients with personal requirements, including keeping spaces clean and helping with grooming
    • Monitored and assisted residents through updating individual service plans.
    • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting
    • Established nutritious meal plans and prepared daily offerings to meet clients dietary needs
    • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments
    • Helped clients manage money, pay bills and shop for groceries or personal items
    • Identified needs and coordinated plans for travel and out-of-town functions
    • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
    • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
    • Assisted clients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities
    • Planned, prepared and served meals and snacks according to prescribed diets
    • Assisted clients with self-administered medications through counting documenting and administering medication.
    • Transported consumers to and from day treatment programs and community activities.
    Expected in 08/2002
    Associate of Science: Computer Operations
    Kirkwood Community College - Cedar Rapids, IA
    Expected in 04/1993
    Bachelor of Commerce: Monetary Economics
    University of Jabalpur - India,

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    Resume Overview

    School Attended

    • Kirkwood Community College
    • University of Jabalpur

    Job Titles Held:

    • Care Coordinator
    • Residential Counselor
    • Director of Programs
    • Direct Care Staff Member


    • Associate of Science
    • Bachelor of Commerce

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