Care Coordinator resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Help create an atmosphere of trust and compassion while utilizing my educational skills. Be a team player that my co workers and patients can depend on.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Progress monitoring
Broad medical terminology knowledge
Triaging patient concerns
Computerized charting specialist
Diabetes management
HIPAA compliance
Understands medical procedures
Proper sterilization techniques
Wound care and irrigation
Certified in Basic Life Support (BLS)
Calm and level-headed under duress
Specimens collection and processing
First aid
Transcribe for provider during patient visit
Communicating with patient and patient families regarding provider instructions for care
Train incoming medical assistance
Experience
02/2018 to Current
Care Coordinator Amerihealth Caritas Health Plan – Washington, DC,
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Assisted/set up for physicians by preparing patients for in office procedures, including but not limited to EKGs, glucose testing and wound care.
Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
Cleaned and disinfected exam rooms and equipment according to facility policy. Stocked exam rooms.
Measured patient peak flows.
Educated patients about medications, procedures, equipment and physician's instructions.
Monitored patient stability by checking vital signs and weight.
Trained patients on how to properly operate medical equipment.
Helped train new Medical Assistance
Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Prepared patients for examinations, taking vital signs and updating medical histories.
Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
Transcribed doctor's orders for patient medical history reports.
Communicated scheduling information, appointment details and health reminders via telephone, mail and email.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
Reached out to patients to convey lab results and provide care instructions.
Answered patient questions and provided take-home materials for further information.
Counseled caregivers and families on end-of-life planning and educated on patient care options.
Stocked clinical workstations and procedure rooms with necessary supplies.
09/2015 to Current
IHSS Care ProviderStauffer Financial Agency – Fort Myers, FL,
Assisted patients with bladder and bowel needs by helping to restroom.
Laundered clothing and bedding and changed linens once per week.
Prepared food and helped patients eat to support healthy nutrition.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Cleaned house and living spaces, ran errands and cooked meals.
Liaised between doctors and patients about care plans, progress and changing health conditions.
Assisted with behavior therapy and speech therapy
to
Insurance AgentAAA Insurance – City, STATE,
Engaged customers and provided high level of service by carefully explaining details about documents.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Binding multi product policies
Analyzed customer needs and provided best options, upselling products and services.
Received underwriting approvals after accurately completing applications for insurance coverage.
Created Proclamation for Disaster preparedness event (on committee, volunteering for community events (Boys and Girls Club, Humboldt CountyDepartment of Health Car Seat Unit) public speaking at elementary school on bike/pedestrian safety, promoting on live media and radio stations
Underwriting, money handling, multi computer software use, marketing within the community
Education and Training
Expected in 06/2004
High School Diploma: Fortuna Union High School - Fortuna, CA GPA:
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