Care Coordinator resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Since I was 19, I have been working with youth and their families. I began my career at Christamore Family Treatment Center where I was a Caseworker. We would get many clients in there for many reasons but as a Caseworker my job was to do individual counseling, family counseling and group counseling. Through the 8 years that I did work there, we had many teenager's come through that had been sexually abused as a child or raped as a teenager. I also had many parent's come out during sessions that they had been a victim of sexual assault as well. As a counselor it was my job to work with these teenagers and families to begin to heal, connect them with resources and help them with communication when they were ready to talk to their extended families about it. For the last 5 years I have been a FSRP provider for DHS, where I would work with the children and the parents. I would work with the children on their behaviors and would work through different curriculums to help this. When meeting with the parents and children two times a week I would work the parent's on ensuring that they were meeting the needs of the children. I also would work with the children on how to cope in a positive manner with their emotions and feelings.
Skill Highlights
Cognitive behavioral therapy
Behavioral therapy
Trauma-informed therapy
Attentive listener
Empathetic
Emergency response training
Strong communicator
Excellent interpersonal skills
Team player
Mood disorders knowledge
Natural leader
Conflict resolution techniques
Calm and patient
Behavior management techniques
Positive and cheerful
Reliable
Accomplishments
Worked with special needs children, including those with learning disabilities, mental challenges and physical impairments.Solved severe child behavioral issues in positive and constructive ways.Consistently received positive feedback from parents.Led support groups to help parents regain and improve their parent-child bond.Effectively managed caseloads of more than 27 clients at any given time. Worked to support the community for adolescents abused emotionally, physically and sexually as children.
Professional Experience
04/XXX2 to 07/XXX5Care CoordinatorAmerihealth Caritas Health Plan | Orlando, FL,
Maintain case history records and prepare reports.
Counsel parents with child rearing problems, such as physical or emotional abuse, to determine whether further action is required.
Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students' problems and arranging for needed services.
Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing.
Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
02/2002 to 02/XXX0Youth Care WorkerHoyleton Youth And Family Services | Fairview Heights, IL,
Counsel children, teens, groups, families, or communities regarding issues including mental health, emotional abuse, sexual abuse, substance abuse, physical abuse, social adjustment, child care, or medical care.
Maintain case history records and prepare reports.
Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
Lead group counseling sessions that provide support in such areas as grief, stress, emotional needs, play therapy, coping skills, decision making sills, chemical dependency.
Education and Training
Expected in May 2000High School Diploma | MOUNT PLEASANT CHRISTIAN SCHOOL, Mount Pleasant, IAGPA:
Expected in January XXX2Bachelors | PsychologyWALDEN UNIVERSITY, Minneapolis, MNGPA: Psychology
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