Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary of Skills
  • Able to maintain manual and electronic files
  • Familiar with library on-line system
  • Hold in-depth knowledge of prioritizing, organizing and managing tasks
  • Excellent communication skill to maintain good relations with customers and co-workers
  • Familiar with the tools, terminologies and standard operating procedure used in libraries
  • Ability to check and unpack large boxes of books and records according to the purchase orders and invoice
  • Competent in performing multidimensional assignments of different levels of complexity
  • Familiar with the operating procedures of fax and photocopy machines, including scanner
Education and Training
Pattonville Sr. High School Maryland Heights, MO Expected in 05/2015 High School Diploma : - GPA :
Meramac Community College Saint Louis, MO, Expected in : - GPA :
Experience
Common Spirit - Care Assistant
Fort Oglethorpe, GA, 01/2017 - Current
  • Served meals and assisted immobile or disabled individuals with eating.
  • Communicated with patients' family members and friends to answer questions and explain care tasks.
  • Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.
  • Assisted patients with personal care by bathing, dressing and grooming.
  • Guided individuals to restroom for toileting and cared for incontinence needs.
  • Supported resident interests and welfare by encouraging participation in events geared toward appropriate physical activity and social interactions.
  • Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
  • Monitored individuals to identify and address specific care needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Coordinate medical travel arrangements and accommodations on behalf of clients.
  • Checked mail, shopped for groceries and handled bill payments.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Traveled with client's spouse to take notes and dictation at meetings.
  • Worked closely with high-profile clients to provide one-on-one administrative support, including household management and personal management.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Laundered clothing and bedding and changed linens three (3) times per week to prevent spread of infection.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Banner Health - Clerical Assistant
Mesa, AZ, 08/2016 - Current
  • Sort and distribute business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Assist team members with special projects by coordinating records and resources to meet expected requirements.
  • Keep office records organized and supplies well-stocked for optimal team performance.
  • Train students and faculty on catalog usage and library software to eliminate users knowledge gaps.
  • Support office needs including taking messages, scanning documents and routing business correspondence.
  • Automate office operations while managing record tracking and data communications.
  • Sort and distribute faculty mail with accuracy and efficiency, file specified mail and handle shipment issues.
  • Maintain office safety by screening visitors, updating logs and issuing temporary passes.
  • Mentor and provide training to students and develop staff support manuals.
  • Assist front office staff by taking initiative to help teachers, teacher's aid and administrative staff by coordinating various events.
  • Answer multi-line telephone calls within the library setting and route calls across multi-person exchange.
  • Create reports and other types of documentation, which often contained sensitive and confidential student and faculty data.
  • Oversee office inventory by restocking supplies and submitting purchase orders.
  • Maintain detailed administrative and procedural processes to improve accuracy and efficiency.
  • Answer office phone and emails to schedule appointments, forward information and complete student request for literature reviews, books, publications, periodicals and other resources .
  • Transcribe library documents to streamline operations and prepare, issue and replace student identification cards.
  • Coordinate administrative operations to bolster workflows and improve productivity.
  • Enhance recordkeeping storage space and usability by reorganizing physical filing systems.
  • Provide exemplary training in office procedures and policies to all new employees.
  • Oversee project planning tasks, collaborating with librarian, principal and teachers to provide optimal coverage across operations areas.
  • Manage material flow and cataloging materials by accurately maintaining references and files.
  • Work easily with office programs such as Microsoft Office and Peoplesoft to carry out daily clerical needs.
  • Collect and verify official correspondence and maintain a register and soft copies of books in and out to assist in streamlining processes.
Catalina Foothills School District - Library Clerk
Tucson, AZ, 09/2018 - 08/2020
  • Used library and scholarly databases to locate reliable resources.
  • Sourced and processed interlibrary loans across networks.
  • Compiled and maintained circulation, material and equipment records.
  • Restocked returned items to correct shelf or storage locations.
  • Handled in-person and telephone requests for information and materials.
  • Directed patrons to desired library books, reference items and equipment.
  • Cataloged new library resources and materials using Integrated Library Systems.
  • Updated library records to streamline organizational processes.
  • Located desired materials for institutional staff special projects.
  • Organized library equipment and collections.
  • Collected fines from customers for overdue books and resources.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Answered 20 calls per hour to answer customer questions.
Glendale Fire Department - Court Clerk
Glendale, AZ, 03/2016 - 10/2016
  • Prepared correspondence, bench warrants and court orders for circuit court judge.
  • Conducted roll calls, polled jurors and swore in interpreters, witnesses, defendants and jury members.
  • Produced and filed more than 150 court reports per week with unparalleled accuracy.
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
  • Supported daily courtroom operations, including document preparation, filing of referral forms and court notices, check-in and check-out and bailiff duties.
  • Fulfilled document requests by citizens, parties to cases, judges and attorneys in timely manner, keeping records of all documents provided.
  • Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
  • Administered oaths to parties to legal actions as necessary, implementing current procedures to achieve compliance with legal requirements for validity.
  • Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
  • Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.

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Resume Overview

School Attended

  • Pattonville Sr. High School
  • Meramac Community College

Job Titles Held:

  • Care Assistant
  • Clerical Assistant
  • Library Clerk
  • Court Clerk

Degrees

  • High School Diploma

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