car washer cashier resume example with 11 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
An energized, motivated and outstanding performer in customer satisfaction and communication within any service industry. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of hospitality in business. Recognized for inspiring team members to excel and encouraging creative work environments.
Skills
Prospecting Clients
Product Knowledge
Telephone etiquette
Cash management
Team building
Customer Service
Time management
Effective Sales Techniques
Menu Knowledge
Speaking
Judgment and Decision Making
Upselling techniques
Mascot
Product promotions
Hospitality service expertise
Tableside service
Point of sale knowledge
Communication skills
Outgoing
Friendly
Personable
Education
Exira Elk-Horn/ Kimballton Community SchoolElk Horn, Iowa, Expected in 05/2013 ā āHigh School Diploma: - GPA:
The New York Conservatory For Dramatic ArtsNew York, New York, Expected in ā ā:Acting/ Entertainment - GPA:
Completed 1 Semester.
Work History
Lyft - Car Washer/ Cashier Grayson, GA, 02/2020 - Current
Answered customer questions on pricing, products, procedures and materials used.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Used scrapers, brushes and cleaners to eliminate layered on dirt, mud or debris.
Greeted customers and guided cars into washing and detailing area.
Inspected incoming vehicles, assessed condition and took note of any current damage prior to starting wash or detail.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Country Meadows Retirement Communities - Lyft Driver Bridgeville, PA, 11/2019 - Current
Maintained a solid 5 star rating since the start of being hired on.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Answered, scheduled and responded to reservation calls at specific times and locations.
Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Stored passenger luggage and personal items with care for safety and security.
Transported high-value clients with professionalism and discretion.
Minimized mechanical issues by adhering to vehicle maintenance schedule.
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
California Pizza Kitchen - Server City, STATE, 09/2016 - 04/2019
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Checked identification to enforce age requirement for alcoholic beverages.
Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
The Danish Inn - Busser, Prep Cook, Server City, STATE, 05/2008 - 04/2015
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
Packaged, arranged and labeled ingredient stock, storing at established temperatures.
Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Managed opening and closing shift kitchen tasks.
Washed, peeled and cut various fruits and vegetables to prepare for serving.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Cleaned and organized kitchen areas.
Practiced proper safety and sanitation standards.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Restocked salad bar and buffet for lunch and dinner service.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Greeted and maintained relationships with regular customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Prepared beverages and filled food orders for customers.
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