Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.
Responsible for opening and closing the branch
Managing and assisting customers in securing daily rental reservations Provide an elevated customer experience to generate a loyal clientèle Developed reputation as an efficient service provider with high levels of accuracy
Provide an elevated customer experience to generate a loyal clientèle
Developed reputation as an efficient service provider with high levels of accuracy
Monitored the daily activities of three repair technicians.
Schedule vehicle estimates.
Prepare vehicle estimates.
Managing all parts orders.
Handle final billing for vehicle repairs.
Complete guest reservations.
Ensure check in/ checkouts were handled efficiently.
Organized and maintained merchandise.
Handling all guest requests in a timely manner.
Implementing and maintaining accounts
Compiled daily monetary reports for store manager
Maintaining the vehicles by Hertz standards
Courtesy pickup and delivery of vehicles
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