Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
BBA: Business Management, Expected in 05/2025
Georgia Southern University - Statesboro, GA
  • HOPE Scholarship Recipient
  • Attended the 'Dual Enrollment program' in High School to gain College credits early

A hardworking and passionate job seeker with strong organizational and communication skills, eager to secure open or opening positions. Ready to help the team achieve company goals.

  • Shift Coverage
  • Managing Operations and Efficiency
  • Technical Proficiency
  • Product and Service Knowledge
  • Sales Monitoring
  • Scheduling and Coordinating
  • Transaction Monitoring
  • Managing Multiple Priorities
  • Child Safety Procedures
  • Inventory Stocking
  • Credits and Refunds
  • Customer Relations
  • Cash Register Operation
  • Sweeping and Mopping
  • Guest Satisfaction
  • POS Systems
  • Customer Assistance
  • Waiting Tables
  • Payment Collection
  • Cashier Abilities
Work History
Captain, 12/2021 to 07/2022
Northwell HealthMerrick, NY,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based on experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored security and handled incidents calmly.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Oversaw fast-paced front desk operations and guests' needs at a busy facility.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
  • Answered customer questions about hours, seating and menu information.
  • Informed servers of newly seated parties for speedy service.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures, and spot cleaning partition walls and doors.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Used cleaners and squeegees to clean windows, glass partitions, and mirrors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce the risk of injury or illness.
  • Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
  • Decorated and set tables in accordance with party themes and age groups.
  • Planned parties according to customer specifications.
  • Directed guests to correct areas for eating, dancing, and other services.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Documented reservations, alerted servers and managers of large groups, and prepared to seat.
  • Monitored seating areas and checked restrooms regularly to keep them spotless.
Babysitter, 10/2018 to 07/2021
Town Sports International Holdings IncAllston, MA,
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up playroom.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.
  • Balanced playtime and limited screen time support the development of fine motor, gross motor, and cognitive skills.
  • Fostered close relationships with children by discussing school, friends, and hobbies.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.
  • Engaged with children on an individual basis to build positive relationships.
  • Assisted with light housekeeping duties as well as running errands.
  • Supervised children on the playground to help develop physical and social skills.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Communicated with parents about daily activities and behaviors.
  • Provided distractions and calming methods when necessary.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Assisted children in dressing appropriately for the day's activities.
  • Read and discussed stories with children to boost literacy and reading comprehension skills.
  • Involved children in caring for household pets and chores.
  • Maintained an updated list of emergency contact information and child's health information for emergencies.
  • Met children at the bus stop to walk home and assist with crossing the street.
Lifeguard, 04/2018 to 09/2018
City Of Louisville, KyLouisville, KY,
  • Monitored the safety of guests in and around a swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Checked pool and surrounding areas for hazardous conditions.
  • Prevented falls near and into a pool by calmly reminding patrons to exercise caution around the edges.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Entered water immediately to pull struggling swimmers to safety.
  • Detailed safety rules and procedures regarding activities for customers and guests.
  • Saved distressed persons using rescue techniques and equipment.
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in a positive learning environment.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Inspected pool during shift and skimmed toys and trash that could clog pool pump.
  • Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
  • Operated, cleaned, and maintained pool water filtrations and water intake and outlet systems.
  • Directed and oversaw maintenance records and incident reports.
  • Opened and closed the pool at designated hours of operation and made decisions for closing the pool due to inappropriate chemical levels, inclement weather, and low water temperature.
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.

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School Attended

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  • Babysitter
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  • BBA

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