BBA: Business Management, Expected in 05/2025 Georgia Southern University - Statesboro, GA GPA:
HOPE Scholarship Recipient
Attended the 'Dual Enrollment program' in High School to gain College credits early
Summary
A hardworking and passionate job seeker with strong organizational and communication skills, eager to secure open or opening positions. Ready to help the team achieve company goals.
Skills
Shift Coverage
Managing Operations and Efficiency
Technical Proficiency
Product and Service Knowledge
Sales Monitoring
Scheduling and Coordinating
Transaction Monitoring
Managing Multiple Priorities
Child Safety Procedures
Inventory Stocking
Credits and Refunds
Customer Relations
Cash Register Operation
Sweeping and Mopping
Guest Satisfaction
POS Systems
Customer Assistance
Waiting Tables
Payment Collection
Cashier Abilities
Work History
Captain, 12/2021 to 07/2022 Northwell Health – Merrick, NY,
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based on experience and training.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
Developed and maintained relationships with customers and suppliers through account development.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitored security and handled incidents calmly.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Oversaw fast-paced front desk operations and guests' needs at a busy facility.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Answered questions about store policies and addressed customer concerns.
Collected and authorized payments of guests.
Used POS system to enter orders, process payments, and issue receipts.
Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
Answered customer questions about hours, seating and menu information.
Informed servers of newly seated parties for speedy service.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bussed and reset tables to keep the dining room and work areas clean.
Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures, and spot cleaning partition walls and doors.
Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Used cleaners and squeegees to clean windows, glass partitions, and mirrors.
Mixed, used, and properly stored hazardous chemical cleaners to reduce the risk of injury or illness.
Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
Decorated and set tables in accordance with party themes and age groups.
Planned parties according to customer specifications.
Directed guests to correct areas for eating, dancing, and other services.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Documented reservations, alerted servers and managers of large groups, and prepared to seat.
Monitored seating areas and checked restrooms regularly to keep them spotless.
Babysitter, 10/2018 to 07/2021 Town Sports International Holdings Inc – Allston, MA,
Communicated positively with children and guardians.
Played games, worked on puzzles and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up playroom.
Prepared healthy, age-appropriate snacks and meals.
Taught children to organize toys, wash hands, and share by leading by example.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
Assisted children with homework assignments and special projects across different subjects.
Balanced playtime and limited screen time support the development of fine motor, gross motor, and cognitive skills.
Fostered close relationships with children by discussing school, friends, and hobbies.
Monitored children's play activities to verify safety.
Encouraged children to be understanding and patient with others.
Engaged with children on an individual basis to build positive relationships.
Assisted with light housekeeping duties as well as running errands.
Supervised children on the playground to help develop physical and social skills.
Developed games and activities using arts and crafts to support learning and verbal skills.
Transported children to and from school, medical appointments, and extra-curricular activities.
Communicated with parents about daily activities and behaviors.
Provided distractions and calming methods when necessary.
Monitored schedules to maintain sleeping, eating, and school schedules for children.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Assisted children in dressing appropriately for the day's activities.
Read and discussed stories with children to boost literacy and reading comprehension skills.
Involved children in caring for household pets and chores.
Maintained an updated list of emergency contact information and child's health information for emergencies.
Met children at the bus stop to walk home and assist with crossing the street.
Lifeguard, 04/2018 to 09/2018 City Of Louisville, Ky – Louisville, KY,
Monitored the safety of guests in and around a swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Attentively monitored swimmers to identify distress.
Checked pool and surrounding areas for hazardous conditions.
Prevented falls near and into a pool by calmly reminding patrons to exercise caution around the edges.
Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Entered water immediately to pull struggling swimmers to safety.
Detailed safety rules and procedures regarding activities for customers and guests.
Saved distressed persons using rescue techniques and equipment.
Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in a positive learning environment.
Completed basic maintenance and repairs to keep pools functioning properly.
Inspected pool during shift and skimmed toys and trash that could clog pool pump.
Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
Operated, cleaned, and maintained pool water filtrations and water intake and outlet systems.
Directed and oversaw maintenance records and incident reports.
Opened and closed the pool at designated hours of operation and made decisions for closing the pool due to inappropriate chemical levels, inclement weather, and low water temperature.
Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
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