capacity planning analyst resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
Proven data specialist with experience in large fast-paced operations leveraging expertise in data analysis, trending, forecasting, and problem solving to provide detailed documents, reports, and insight into complex data sets. Advanced skills and proficiency with Excel. Experienced in manipulating, interpreting, and summarizing large data sets into useful reports for clients and management.
  • MS Office
  • Advanced Excel proficiency
  • Exposure to SQL and SAS Studio
  • Data and statistical analysis
  • Report generation 
  • Extensive expertise in computer and IT systems
  • Ability to work as part of a team or as an individual contributor
Technical Skills
Work Experience
Capacity Planning Analyst, 11/2006 - Current
Amazon.Com, Inc. Saint Peters, MO,
  • Produced right sized server hosting solutions based on data from historical resource utilization, trending, and business inputs for various projects types, ensuring business application teams are able to meet their user demand and SLAs while operating within their annual technology budget.
  • Validated net new server requirements based on vendor recommendations and internal pilot or load test data to ensure that new hardware being requested is right sized and meets internal certified platform standards.
  • Supported partner teams during application outages and reported application performance degradation, providing analysis of historical performance data and data from real time server monitoring to identify possible server resource bottlenecks.
  • Estimated new virtual infrastructure capacity demand to support incoming workload migrations enabling the justification of ordering and purchasing decisions based on real data to ensure the virtual infrastructure had sufficient capacity to stay ahead of the demand curve.
  • Invented a response time modelling methodology for physical systems used by the capacity planning forecasting team leveraging data generated from a vendor performance modelling tool and Excel.
  • This allowed us to assist applications teams in right sizing their production environments, ensuring there is sufficient capacity to meet SLAs with minimal waste.
  • Aided in the study and establishment of virtual infrastructure operational policies, resource utilization thresholds, and resource allocation ratios using performance data from the existing virtual infrastructure enabling more efficient use of the existing infrastructure without impacting workload performance.
  • Volunteered for role as the primary point of contact for an internal business sector, apprising approximately 12,000 servers, hosting monthly meetings to review the environment overall, discuss validation, coordination, and prioritization of requests coming into the team queue.
  • Provided monthly status of the virtual environment by analyzing and summarizing monthly data dumps to operations management.
  • This allowed management to see the overall health of the environment, workload distribution across clusters, and remaining capacity enabling more expeditious decisioning such as workload balancing, opening/closing clusters to additional workloads, and ordering additional cluster capacity.
  • Enhanced vendor recommendations for dedicated server clusters for Microsoft Exchange 2010 migration project based on performance and load test data provided by the vendor.
  • The results of the analysis led to an overall reduction of 1 host per cluster across 15 clusters in 4 datacenters.
  • Developed and fostered close relationships with other technical teams including business portfolio architects, solutioning teams, as well as with application and project managers.
  • Awarded multiple awards (RAVE) by coworkers and management for producing swift results on time sensitive projects and work completing complex projects.
Data Modeler, 08/2006 -
Accenture Chesapeake, VA,
  • Supported senior management in analysis of investment opportunities.
  • Facilitated a planned rate of growth and expansion for a large chain of gyms in North Texas based on monthly income, expenses, corporate valuations, and budgeting allowing the CFO to accurately estimate how much initial startup capital the client needed to raise.
  • Called on by senior partner to aid in research for a sales pitch to a North Texas based sleep study clinic.
Senior Proctor/Technician, 08/2001 - 08/2006
The University Of Texas College Of Natural Science City, STATE,
  • Maintained PCs and server equipment within the department including faculty members, undergraduate and graduate student computer labs, and experimental science labs Acted as liaison between departmental IT organization and Dell Higher Education Support.
  • Supervised daily departmental operations in the absence of the senior management.
  • Scheduled and maintained work assignments for student proctors.
Education and Training
Bachelor's Degree: Economics and Mathematics, Expected in 2005
The University of Texas - Austin,
Status - Economics and Mathematics
budgeting, budget, capacity planning, closing, hardware, client, Dell, senior management, forecasting, meetings, Excel, Microsoft Exchange, MS Office, migration, operations management, policies, producing, purchasing, real time, research, sales, SAS, servers, SQL, statistical analysis, swift, validation

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Resume Overview

School Attended

  • The University of Texas

Job Titles Held:

  • Capacity Planning Analyst
  • Data Modeler
  • Senior Proctor/Technician


  • Bachelor's Degree

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