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cahier assistant training manager resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Self-motivated Convenience Store Cashier with strengths in customer service and problem-solving. Offering excellent communication and interpersonal skills. Highly organized, proactive and punctual with service-oriented mentality.

Skills
  • New employee training
  • Training methods
  • Strategic thinker
  • Sales leadership development
  • Bilingual
  • Team player
  • Polite
  • Courteous
  • Providing the customer with great satisfaction
  • Building strong work ethic
  • Loves to keep busy
  • Takes pride in her work
  • Enjoys challenges
  • Initiative
  • Empowering others
  • Establishing focus
  • Capable
  • Effective
  • Motivated
  • Hard working
  • Quick thinking
  • Good team building skills
  • Flexible
  • .learns from mistakes
Experience
03/2020 to 09/2020
Cahier /Assistant Training Manager Carlie C's Iga Coats, NC,
  • Prioritized required training classes to fit into schedules for trained for becoming a shift manager training program ]s and crew members]s.
  • Identified key skill gaps in lead shift manger training department employees and created training classes to effectively educate target individuals.
  • Analyzed each department's training needs and developed new training programs based upon data collected.
  • Presented training information via role playing, simulations and team exercises.
  • Supervised average of two training specialists in cahier an front counter department, overseeing work, optimizing performance and motivating excellence.
  • Mentored team members to succeed and advance within department and company.
  • Offered specific training programs to help workers improve customer service] and .retailing.
  • Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
06/2019 to 07/2020
Cashiering Team Lead La Reyna Michoacana City, STATE,
  • Increased sales 7% by suggesting specific purchases to customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Received payments for all ice cream an food sales and issued receipts.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Operated cash register, collected payments and provided accurate change.
  • I provided the costumer with the best service i could provide and gave them prompt an great quality of the product an made the customer feel at home an feel welcomed to come again with satisfied service a smile an kindness can take you a long way,
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Counted and balanced cashier drawers.
  • Built and maintained productive relationships with employees.
  • Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
  • Greeted customers promptly and responded to questions.
  • Inspected checkout areas every 10 and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Maintained work area in clean and neat manner.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
07/2014 to 08/2016
Convenience Store Cashier El Paisano Food Mart City, STATE,
  • Delivered prompt, efficient and courteous customer service to create loyal, repeat business.
  • Collected cash, check and credit card payments from customers and balanced cash drawer after each shift.
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Coordinated store opening and closing, including keyholder work, moving displays inside and outside, summarizing daily sales and reconciling cash on hand.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Assisted management with product display ideas and implemented new displays and initiatives toward greater impacts customer accessibility and increased sales.
  • Monitored product availability in store, on shelves and in orders to accurately answer customer questions.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor best to remove debris and maintain cleanliness.
  • Applied conversational abilities to connect with bilingual individuals and better serve individual needs.
  • Prepared food, including , [beef jerky ] and meat ] items.
  • Answered phone calls to assist customers with questions and the quality of the products orders.
  • Increased sales 10% by suggesting specific purchases to customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Collected merchandise from store and searched back-end locations for customer purchases.
Education and Training
Expected in 05/2013 to to
High School Diploma:
La Academia De Esperanza - Albuquerque, NM,
GPA:
  • Completed coursework in financial literacy. personal development, economics
  • Major in personal development , art appreciation
  • While attending highschool i wanted to Acquire new opportunities so i was taking dual enrollment classes at CNM at a central community college
  • Financial literacy class was a very insightful experience that targeted and helped with financial management an with personal financial decisions,
  • [ Ruby Claire received certificate of appreciation student of the month october 2009 it was a recognition of overall achievement in academics, attendance and attitude,
  • Ruby Claire received a certificate of appreciation student of the month february 2010 it was a recognition of overall achievement in academics , attendance , and attitude.
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Developed relationships with new customer
Activities and Honors
  • Member, Small Business Association (2008 - present)

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Resume Overview

School Attended

  • La Academia De Esperanza

Job Titles Held:

  • Cahier /Assistant Training Manager
  • Cashiering Team Lead
  • Convenience Store Cashier

Degrees

  • High School Diploma

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