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Cable Splicer Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hardworking Cable Technician proficient in performing connections, disconnections and alterations to customer systems. Effective at working with little supervision to perform efficient and high-quality work. Desiring to apply 24 years' experience to take on a fast-paced position with City of Durham. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Cabling layouts
  • Device configuration
  • Customer relations understanding
  • Equipment repairs
  • Educating customers
  • Troubleshooting skills
  • Safety practices
  • Device Installation
  • Configuring equipment
  • Adaptability
  • Supervision
  • Multitasking abilities
  • Maintenance & Repair
Work History
Cable Splicer, 11/2015 to Current
Hawaiian TelcomKaneohe, HI,
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
  • Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
  • Provided training on use, troubleshooting and calibration of equipment.
  • Assembled communication equipment such as wiring, switching equipment and power apparatus.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Repaired and updated equipment to conform to company-wide standards.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Set up networks and computers for business and residential customers.
  • Responded to service requests during and after business hours.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Installed and configured new devices and system components.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Read blueprints and schematics to correctly place equipment.
  • Researched and recommended network and data communications hardware and software.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Coordinated installation of new users and relocations of existing users.
Coordinator, 11/2014 to 11/2015
National Financial Partners Corp.Mesa, AZ,
  • Maintained master schedule and set up appointments.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Oversaw project logistics using industry expertise and independent judgment.
  • Entered and maintained departmental records in company database.
  • Coached employees through day-to-day work and complex problems.
  • Managed conference scheduling and travel arrangements for key personnel.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Entered data, generated reports and produced tracking documents.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Devised and implemented improvements to reporting procedures.
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Controlled expenditures and worked with accounting department to manage budgets.
  • Gathered and organized materials to support operations.
  • Drove workflow improvements by streamlining processes.
  • Resolved employment-related disputes through proactive communication.
  • Aided colleagues, managers and customers through regular communication and assistance.
Dispatcher/Supervisor of Distribution Operations, 08/2010 to 03/2012
Velocity ExpressCity, STATE,
  • Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
  • Sourced suppliers and negotiated advantageous rates on track with company's budget and goals.
  • Increased efficiency and effectively supervised 35 team members to achieve optimal productivity.
  • Drafted and reported monthly and annual sales, P&L and staff performance to inform management.
  • Served as primary liaison between Parts Managers, Supervisor, and Automotive Parts department.
  • Supported consistent order fulfillment accuracy by inspecting products to verify correct price and display alignment.
  • Organized financial reporting, scheduling and inventory systems to enhance productivity.
  • Implemented new Maintenance systems, resolved performance issues and expanded processes to meet diverse needs.
  • Boosted team performance with enhanced employee evaluation processes.
  • Cultivated member loyalty by delivering flawless service to foster client retention.
  • Controlled inventory transactions to reconcile ordering processes with demand forecasts.
  • Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
  • Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.
  • Performed freight processing functions, assisting associates with irregularities in shipping freight.
  • Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
  • Documented safety action plans, quality initiatives, and team performance in delivery system.
  • Drove revenue through effective sales strategy while evaluating and correcting profit loss areas .
  • Hired, trained and evaluated 16 distribution techs to meet department targets.
  • Identified and solved complex strategy obstacles to promote growth and guide business direction.
  • Streamlined processes to enhance operational productivity and overall traceability.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Increased client retention by providing superior customer service.
  • Improved distribution efficiency with design, development and testing of embedded software applications.
Education
: Communications Technologies, Expected in
North Carolina State University - Raleigh, NC
GPA:
  • Professional development completed in Fiber-optics
  • Completed professional development in Communication
High School Diploma: , Expected in
Rockingham County High School - Wentworth, NC
GPA:
Certifications
  • Certified Splicer, Decisive - 7 years

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Resume Strength

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  • Length
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  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • North Carolina State University
  • Rockingham County High School
Job Titles Held:
  • Cable Splicer
  • Coordinator
  • Dispatcher/Supervisor of Distribution Operations
Degrees
  • High School Diploma

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