Accomplished Business Analyst skilled in achieving operational efficiency and increasing revenue in the financial services, Insurance, health care and manufacturing industries. Business process improvement, data analysis and IT asset management expert.
Participated in 5 corporate projects on system consolidations resulting in over $60 million dollars in company savings. Designed and delivered 2 to 3 new project plans per year for projects budgeted at more than $100,000. Designed and implemented departmental standard operating procedures.
Received over 10 awards for completing company projects.
Reduced organizational operating costs by 50% by streamlining processes.Identified "bottlenecks" and implemented new and improved processes and policies. Documented process flows and developed requirements for functional improvements and enhancements. Analyzed businesses of varying sizes to determine the financial impact of potential investments. Conducted activity-based analysis of business processes and made recommendations based on the findings. Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.Identified process boundaries and determined opportunities to automate processes and functions. Defined the scope and goal of new projects, including Operational projects.
Coordinate and participate in all market conduct exams by researching and providing data needed.
Created designed process for collecting data from systems and financial reports.
Researched all issues identified by examiners to ensure data is in compliance with regulations.
Mentor and train team members on business practices, products and systems.
Maximized company revenue by providing accurate rates and premium calculations. Identified key growth opportunities for the business through participation in new product initiatives. Managed the day-to-day tactical and long-term strategic activities within the business. Reduced and controlled expenses by improving resource allocation. Compiled and synthesized relevant business data such as financial, performance and headcount forecasts. Recruited and hired 1 to 2 new staff as needed. Established knowledge-sharing processes for 5 associates throughout the organization. staff members by offering constructive feedback and taking interest in their long-term career growth..
Created user requirements and test plans for corporate/departmental projects for system enhancements to streamline processes and reduce cost. Created rate tables and formula calculations for insurance related products to external clients, participated in system conversions and testing of all releases and upgrades. Provided on going customer support to internal and external customers.
Business Administration with a minor in IT.
Sales Presentation that Deliver Maximum Results
Presenting Complex Information
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