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Business Unit Systems Analyst III Resume Example

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BUSINESS UNIT SYSTEMS ANALYST III
Summary

Accomplished Business Analyst skilled in achieving operational efficiency and increasing revenue in the financial services, Insurance, health care and manufacturing industries. Business process improvement, data analysis and IT asset management expert.

Highlights

  • Analyze the feasibility of new system/enhancements and create requirements, test plans and user documentation.
  • Manage medium to large projects.
  • Provide work direction and technical assistance in training, mentoring, and coaching professional and technical staff or act as team lead on designated projects or assignments.
  • Excellent verbal and written skills.
  • Analytical and detail oriented.
  • Excellent problem solving and trouble-shooting skills
  • Expertise in researching and analyzing insurance regulations.
  • Proficiency in providing ad-hoc reports for market conduct and financial audits.
Accomplishments

Participated in 5 corporate projects on system consolidations resulting in over $60 million dollars in company savings. Designed and delivered 2 to 3 new project plans per year for projects budgeted at more than $100,000. Designed and implemented departmental standard operating procedures.

Received over 10 awards for completing company projects.

Experience
Business Unit Systems Analyst III
November 2009 to September 2014
Company Name - City, State

Reduced organizational operating costs by 50% by streamlining processes.Identified "bottlenecks" and implemented new and improved processes and policies. Documented process flows and developed requirements for functional improvements and enhancements. Analyzed businesses of varying sizes to determine the financial impact of potential investments. Conducted activity-based analysis of business processes and made recommendations based on the findings. Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.Identified process boundaries and determined opportunities to automate processes and functions. Defined the scope and goal of new projects, including Operational projects.

Business Unit Compliance Specialist IV
February 2009 to October 2009
Company Name - City, State

Coordinate and participate in all market conduct exams by researching and providing data needed.

Created designed process for collecting data from systems and financial reports.

Researched all issues identified by examiners to ensure data is in compliance with regulations.

Mentor and train team members on business practices, products and systems.

Manager
October 2001 to January 2009
Company Name - City, State

Maximized company revenue by providing accurate rates and premium calculations. Identified key growth opportunities for the business through participation in new product initiatives. Managed the day-to-day tactical and long-term strategic activities within the business. Reduced and controlled expenses by improving resource allocation. Compiled and synthesized relevant business data such as financial, performance and headcount forecasts. Recruited and hired 1 to 2 new staff as needed. Established knowledge-sharing processes for 5 associates throughout the organization. staff members by offering constructive feedback and taking interest in their long-term career growth..

Operations Analyst II
August 1997 to September 2001
Company Name - City, State

Created user requirements and test plans for corporate/departmental projects for system enhancements to streamline processes and reduce cost. Created rate tables and formula calculations for insurance related products to external clients, participated in system conversions and testing of all releases and upgrades. Provided on going customer support to internal and external customers.

Education
BBA : Business Administration, PresentBarry University - City, State, USA

Business Administration with a minor in IT.

Certification : 2008Dale Carnegie Training - City, State, USA

Sales Presentation that Deliver Maximum Results

Presenting Complex Information

High School Diploma : 1987Miami South Ridge Senior - City, State, USA
Skills

Professional Skills:


  • Analyze and create user requirements, test plans and process flows for new systems/system enhancements and ensure the design needs fits the needs of the clients and the company.
  • Identify, define and document business needs and objectives and act as a liaison between departmental end-users, technical analysts, information technology analysts and consultants in the analysis, design, testing and maintenance of systems to ensure optimal operational performance.
  • Write procedures and train users based on project deliverables.
  • Provides work direction and technical assistance in training, mentoring, and coaching professional and technical staff or act as team lead on designated projects or assignments.

Technical Skills


  • Word, Excel, Power point, MS Access, Visio
  • Lotus notes, Mainframe Applications (TSO,Xycor,SAR,PMS)
  • Client Connections, Daptiv, PPM
  • SAS - Statistical Analysis Software

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Resume Overview

School Attended

  • Barry University
  • Dale Carnegie Training
  • Miami South Ridge Senior

Job Titles Held:

  • Business Unit Systems Analyst III
  • Business Unit Compliance Specialist IV
  • Manager
  • Operations Analyst II

Degrees

  • BBA : Business Administration , Present
    Certification : 2008
    High School Diploma : 1987

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