Well-organized Business Systems Analyst II with proactive approach in maintaining business processes and supports. Systematically stays on top of regulatory and business requirements. Anticipates needs and proactively takes appropriate action to meet deadlines and exceed expectations.
- On-boarded as a Data Steward
- Systems implementation
- Project management
- Troubleshooting and problem solving
- SQL - Structured Query Language
- Data evaluation
- Business Requirements Document (BRD)
- Proficient in Excel software
- Licensed Broker, Series 7 and 63 - 2001
Ardsley On Hudson, NY, 12/2018 - Current
⦁On-boarded as a Data Steward for Cost Basis Data for the firm wide initiative of Data Governance.
⦁Lead system changes or defect fixes targeted to decrease processing time, increase efficiency resulting in FTE savings and/or increase accuracy.
⦁Responsible for system enhancements being free of critical/high defects and with no negative client/branch impact. Quality Center shows all requirements as covered; test scripts have all been completed.
⦁Responsible for tax and cost basis information being accurate and complete on tax forms, statements and other client facing documents.
⦁Ensure all deliverables provide accurate and understandable information to clients, branches & HQ.
⦁Prepared and properly turned over complete documentation for new cost basis system functionality to the Cost Basis Operations teams.
⦁Worked in partnership with stakeholders to identify risks and controls with critical processes and help determine risk mitigation strategies.
⦁Collaborated within Cost Basis Operations and with outside departments to ensure accurate cost basis reporting and improve relationships between areas.
⦁Ensure that regulatory interpretations and research results are clear, concise and meaningful to all levels of leadership and allow objective decisions to be made based on the documented information.
Battle Creek-Michigan, MI, 12/2008 - 11/2018
⦁Lead Client Reporting projects by applying technical knowledge of cost basis and tax matters, while applying solid project management techniques in order to increase client satisfaction and meet industry regulations.
⦁Developed and reviewed system specifications, by defining the business need and requirements using knowledge of tax/IRS regulations which lead to the implementation.
⦁Developed the business requirements for converting cost basis data for equity, mutual fund and fixed income products to the Broadridge cost basis platform.
⦁Integrated the Broadridge platform into the branch screens and reports by collaborating with the Information System (IS) Cost Basis team.
⦁Provided advice on cost basis and tax matters to the cost basis and tax teams to assist in developing requirements.
⦁Collaborated with Wall Street Concepts (WSC) on converting cost basis data for complex fixed income products to their fixed income reporting platform.
Des Moines, IA, 02/2002 - 11/2007
⦁Responsible for the tax reporting of the 1099-B and related tax basis summaries for nearly 4MM Edward Jones clients.
⦁Coordinated key enhancements to the tax basis system, which lead to an increase in the proper reporting of clients’ tax basis summaries.
⦁Oversaw data collected on mergers, spin-offs, and stock distributions, and responsible for making the determination of tax implications for Edward Jones customers.
⦁Liaison for Edward Jones Investment Representatives to answer cost basis related questions through emails and wires.
City, STATE, 08/1998 - 01/2002
⦁Tax specialist responsible for advising Edward Jones Investment Representatives and branch staff on all tax related issues for their client’s investment products and portfolios.
⦁Assist Investment Representatives and branch staff on the understanding of tax impact of mergers and spin-offs.
⦁Directly assist Edward Jones customers and tax preparers with tax preparation issues and concerns during tax season.
⦁Analyze and interpret Tax Guides, IRS publications, and capital changes to research and resolve branch inquiries.
⦁Advise and keep branch staff informed of tax legislation, regulations, rulings, and system enhancements.
⦁Publisher of the Tax Support & Councils intranet website.
⦁Instructor for all temporary hires during tax season.
⦁Developed training program, for the temporary sales support unit, to assist Investment Representatives with the Edward Jones portfolio management system.
Completed 5 of 8 Google Data Analytics Certification courses.
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School Attended
- University of Florida
- Fontbonne University
Job Titles Held:
- Business Systems Analyst II
- Tax Specialist, OPS
- Technical Specialist II
- Technical Specialist
Degrees
- Bachelor of Science
- Master of Science
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