business systems analyst resume example with 15 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
* 5+ years of SAP ERP Finance global support experience * Highly motivated, industrious and self-disciplined individual * Detail-oriented, analytical and well-rounded professional team member supporting global business units * Ability to quickly absorb complex business information, identify key issues and details, and clearly present understandable alternatives to non-technical and technical audience * Can easily & quickly adapt to new technologies and changing work environments * Strong organizational skills and ability to manage multiple tasks with ever-changing priorities * Communicates effectively at all levels and work efficiently in a fast-paced environment * Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and QuickBooks Pro
03/2009 to Current
Business Systems Analyst Flex Northfield, MN,
Chula Vista, CA March 2009 to present * Serve as liaison between the business users and IT programmers by transforming users' process improvement into technical & functional specifications; facilitate the testing and on-time delivery of the requests * Work with project implementation teams and technical staff to make configuration changes, design customizations, develop and run queries and reports, participate in data conversion and analysis, and perform functional testing * Lead boot camp presentation to non-SAP business users for SAP Finance Modules (G/L, A/P, A/R, Cash, Assets, and Travel) * Organize and coordinate virtual meetings for training business users and contractors from the US, Singapore, India, Puerto Rico, United Kingdom, Germany and Poland - demonstrate them how to resolve A/P, A/R, fixed assets, and workflow issues in a timely manner * Responsible for the day-to-day support and on-time issue resolution for Accounts Payable such as invoice processing, posting and scanning & weekly check runs; Accounts Receivable, Cash, Asset Accounting, Travel Expense reporting, HR and SAP workflow * Responsible for proper prioritization of business process enhancement requests submitted by the business user community * Evaluate and implement business process improvements through Lean event participation
11/2007 to 03/2009
Staff Accountant Ols Hotels & Resorts Rohnert Park, CA,
* Prepared financial statements and supporting workpapers * Performed a variety of accounting functions for clients including transactional processing, account reconciliations, and preparation of financial statements * Prepared and organized audit work papers, draft financial statements and note disclosures * Prepared individual, corporate, partnership, and not-for-profit returns, and performed limited tax research
06/2006 to 09/2007
SAP Business Advisor Associate Goodrich Corporation - Aerostructures Group City, STATE,
* Served as business users' direct point of contact for on-time issue resolution in Accounts Payable, travel management, OpenText document imaging and archiving and SAP Workflow * Prioritized users' requests per service level agreement (SLA) and implement appropriate actions for the immediate resolution of the problems * Conducted & facilitated conference calls with domestic and international business users for issue clarification/additional information * Configured change requests, tested changes, and implemented solution for Accounts Payable, Travel Management & Workflow enhancement projects
05/2003 to 08/2003
Bookkeeper/Receptionist Trail Horse Adventures City, STATE,
* Conducted daily cash count/reconciliation * Recorded and prepared daily/weekly/monthly sales reports * Booked tour reservations and facilitated daily guest check-ins
Expected in
Bachelor of Science: Accounting
Northern Arizona University - Flagstaff, AZ
Northern Arizona University, Flagstaff, AZ - May 2006 * Bachelor of Science in Accounting (Public Accounting option)
Expected in
Bachelor of Science: Business Administration
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* Bachelor of Science in Business Administration (Computer Information Systems major)
Accounting, Accounts Payable, Sap, Workflow, Cash, A/p, A/r, Accounts Receivable, Credit, Data Conversion, Finance, Fixed Assets, Functional Specifications, Functional Testing, G/l, Hr, Invoice, Liaison, Posting, Process Improvement, Process Improvements, Scanning, Systems Analyst, Testing, Training, Travel Expense, Writing Functional, Account Reconciliations, Accountant, Audit, Clients, Disclosures, Financial Statements, Reconciliations, Archiving, Associate, Document Imaging, Imaging, Opentext, Service Level Agreement, Aerospace, Aerospace Systems, Detail-oriented, Excel, Microsoft Office, Ms Office, Organizational Skills, Outlook, Powerpoint, Quickbooks, Quickbooks Pro, Word, Bookkeeper, Daily/weekly/monthly Sales, Monthly Sales, Receptionist, Reconciliation, Sales, Sales Reports, Public Accounting

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Resume Overview

School Attended

  • Northern Arizona University

Job Titles Held:

  • Business Systems Analyst
  • Staff Accountant
  • SAP Business Advisor Associate
  • Bookkeeper/Receptionist


  • Bachelor of Science
  • Bachelor of Science

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