Business Systems Analyst Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Overview

Hardworking Business Analyst with a solid history of providing effective systems support across multiple applications. Delivers projects and services on time and on budget. SAP FI/CO Certified.


Business systems analysis

User acceptance testing

Functional requirements


Education and Training
Kean College Union, NJ Expected in 1989 Bachelor of Science : Computer Science / Managerial Information Systems - GPA :
, Expected in : - GPA :

Over 1,500 hours of technical and management education courses


Fifteen Years experience in SAP. SAP R/3 Release 3.1I, 4.6C, ECC 5.0 and 6.0, FI/CO, A/P, FSCM, SIM, Report Painter, Unix, Autosys

Work Experience
Amita Health - Business Systems Analyst
Lincolnwood, IL, 01/2009 - Current

Project work on SAP Financial System

•Analyst and Delivery on HFM (Hyperion Financial Management) mapping simplification project. Designed enhancements to centralize, optimize and secure mapping and consolidation reporting solution. Reduce data load to HFM. Enable future automation of consolidation to HFM. Risk of errors and delays during Book Close were greatly reduced with this solution.

•Worked on implementation of SAP FSCM (Financial Supply chain Management). FSCM was determined best reporting solution to centralize customer exposure. Designed and implemented additional requirements not part of the Standard FSCM solution. Enhancements including additional liability categories in order to allow the business increased visibility of Special AR transactions, and removal of specific Customer Sales orders from credit exposure, depending on their current status. FSCM was a huge success allowing the business to better support their new credit policy to focus on the riskiest customers and exposure.

•Assessed business requirements to determine and implement new requirements from the business for AP Dispute Correspondence. Provided Functional specifications to developers. Defined test scenarios and performed integration testing. Assisted business with user acceptance testing.

•Lead on Payroll Project. Coordinated system and application changes per business requirements with third party Payroll vendor to create new interfaces between Payroll and SAP Finance Instance. Facilitated meetings with Architecture, Mapping, Outsourced Development, and Business teams through the project. Managed scope, requirements, delivery strategy, cutover plans. Conducted training to outsource partners responsible for maintenance of project after go-live. Project had many challenges from loss of resources in IT and Business. Even with so many challenges the project was successfully completed on time.

Lucent Technologies - SAP FI Business Analyst
City, STATE, 02/2002 - 01/2009

Provided Production Support, Functionality Enhancements and Book Close support to the Finance Team.

•Enhanced, stream-lined and improved SAP Interfaces to provide end users with decreased processing time and increased accuracy.

•Implemented an SAP Financial consolidations process which resulted in annual savings of half a million dollars and a reduction in the book close cycle of 3 days.

•Determined user requirements along with the development, implementation, and support of an external cash flow reporting solution utilizing SAP FI-SL in SAP Report Painter.

•Gathered requirements, designed, and developed and implemented PCA Account Summary Reports, Balance Sheets and Internal Order Reports utilizing SAP Report Painter.

•Supported the SAP upgrade from 3.1I to 4.6C by ensuring that all interfaces were upgraded and tested successfully. Acted as team lead overseeing ten different development groups. Validated changes and testing completed. Supported user acceptance testing and managed open issues. Held frequent meetings to keep teams informed of deadlines and keeping them on schedule.

•Designed and developed a new process for the implementation of the TREMA (Treasury System), that would ensure the interface load to SAP was complete and accurate. Development of the process was completed two months ahead of schedule. Business was thrilled to have the enhancement early to start freeing up resources from the tedious tasks of manually checking and validating these critical loads.

•Primary point of contact for FI/CO and Security production issues. Managed open issues, communicated status to customers, documented root cause analysis, and addressed client project concerns. Received multiple commendations and satisfied customers for diligence and follow-up.

Lucent Technologies - Senior Production Support Specialist
City, STATE, 08/1996 - 01/2002

•Lead Developer/Analyst for CIO Global Application Production Support Tier 2+ Help Desk.

•Provide accurate and timely resolution of system problems and customer questions.

•Coordinated the effort for Team members to participate in a Data Center move.

•Interface to the Technical Infrastructure team, providing technical assistance in resolving software and hardware problems in production and development environments.

•Increased efficiencies for our team by creating numerous training documents including user-friendly web pages to assist in quick resolution of production problems.

•Assisted development teams to stream line their processes to improve system run times. For example developed and created all Finance Team SAP Interface jobs through the use of Autosys and UNIX. Interfaces could be easily monitored through the use of AutoSys and issues could be identified quickly and corrected before detected by the Finance Team.

•Developed a SAP user id information extract program to be used in the creation of mailing lists to inform Internal SAP Customers of news in a timely fashion. Thanks to this new functionality, the users are actively notified about any news related to the system (downtimes, new enhancements) or book close details, etc.

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Resume Strength

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Resume Overview

School Attended
  • Kean College
Job Titles Held:
  • Business Systems Analyst
  • SAP FI Business Analyst
  • Senior Production Support Specialist
  • Bachelor of Science