business system analyst resume example with 6+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Certified Business system Analyst professional with six years of experience in Mortgage, Banking, Small Business, and insurance that includes System Analysis, Requirements engineering, Data Mapping, Software development, Reverse Engineering, Data Warehousing, Business Intelligence, Data Analysis, Reporting, Quality Assurance, and user acceptance testing experience.

  • Business process improvement
  • System Requirement Specifications
  • Business requirement document(BRD)
  • Requirement gathering
  • Requirement mapping
  • Organizing Joint Application development sessions(JAD)
  • traceability matrix
  • Functional requirement document(FRD)
  • User Interface requirement specifications (UI)
  • Business Rules
  • Documenting User Stories
  • Documenting use cases
  • Wireframes / screen mockups
  • developing system prototypes
  • UML diagrams (use case, activity, and state diagrams)
  • User acceptance testing (UAT)
  • Ability to develop and execute test plans
  • Experience working in an agile scrum environment
  • Advance understanding of System development life circle (SDLC)
  • Advance Understanding Software Engineering processes(Waterfall, Rational Unified Process(RUP), Agile
  • Training Material Documentation
  • Excellent communication skills
  • Ability to research and understand "As is business" Processes
  • SQL
  • Html
  • Css
  • JavaScript

Experience in using Business system analyst software's such as :






Rational Requisite Pro

Enterprise Architect

Microsoft office

  • Team leadership and conflict resolution
  • Ability to easily learn new technologies
  • Good understanding of Enterprise cyber security practices
Expected in 06/2023 to to Bachelor of Science | Computer Science University of The People, Pasadena, CA GPA:
Expected in 11/2019 to to Bachelor of Science | Computer Science University of The People, Pasadena, CA GPA:

  • Mastering in Business Analysis certified
  • Scrum fundamentals certified
  • Enterprise security fundamentals certified
01/2017 to 01/2020 Business System Analyst Ashley Furniture | Murrieta, CA,

Involved in Reverse Engineering Project which involved Project Planning, analysis through identifying the age-old business rules from the Legacy applications coded in COBOL and Java Script, Identifying the data services to use to the newly created Web Services and utilities to build with Java and Angular JS.

  • Identified needed business improvements and determined appropriate systems required to implement solutions.
  • Assessed business requirements to create focused solutions.
  • Create and prioritize user stories
  • Produced charts and diagrams to assist with problem analysis.
  • Involved in software development lifecycle and defect resolution processes.
  • Defined application problems by consulting with clients to evaluate procedures and processes.
  • Developed solutions by preparing and evaluating alternative workflow options.
  • Tested programs to validate results.
  • Assisted in the post-implementation troubleshooting of new applications and application upgrades.
  • Solving problem including multiple priorities and research conflicting and / or inaccurate data
  • Analyzed system vulnerabilities and collaborated with IT and business teams to eliminate vulnerabilities in support of internal and external audits.
  • Performed data mapping and data logic on BPM.
  • Involved in process improvement, workflow, benchmarking, and evaluation of business processes in BPM and Static VISIO workflows
  • Involved in data transformations in VSAM File structures
  • Assisted in simulation of Business Process Models in BPM
  • Involved from planning till implementation
  • Developed Training Manuals of the simulation approach in BPM
  • Managed documents in Share point
  • Worked with TOG - Technology Team to identify the process
  • Developed Training materials for BPM Data flow and BPM User guide for internal use.
01/2020 to 03/2021 Business System Analyst Ashley Furniture | Northridge, CA,
  • Identified needed business improvements and determined appropriate systems required to implement solutions.
  • Organized system operating procedures to strengthen controls.
  • Gathered, reviewed and reported on findings.
  • Educated stakeholders on data protection tactics to reduce breaches.
  • Gather the requirements from agencies, Internal Customers
  • Refine the requirements
  • Developed VISIO Flows
  • Established UAT Test Scripts and run the scripts in Selenium
  • Developed Training Manuals and involved in training the end users every 2nd month.
  • Updated Grants.Gov webpages and managed to keep them up to date
  • Created and managed Help desk webpage through XML, HTML and CSS
05/2021 to 04/2023 Business Requirements Analyst and Senior Tester Cognizant Technology Solutions | City, STATE,

document the As-Is Business Process and ultimately develop then current process into the training materials. Involved in System Integration Testing on Freddie Mac's Mortgage applications working collaboratively with SIT Team. Some of the projects involved ad hoc work to test independently. Worked on back-end testing on Mainframes JCL scripting, Unix and DB2.

  • Estimated work hours and tracked progress using Scrum methodology.
  • Gathered the requirements from the Executive, Senior Leadership and Business Owners.
  • Worked collaboratively with the Business Analyst team to refine the requirements through story boarding.
  • Developed BPMN flows in VISIO and documented User Stories.
  • create Axure prototypes
  • Involved in finalizing the requirements and translating them into the Training material to help the Internal Users and External Users.

Native or Bilingual
Professional Working

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Resume Overview

School Attended

  • University of The People
  • University of The People

Job Titles Held:

  • Business System Analyst
  • Business System Analyst
  • Business Requirements Analyst and Senior Tester


  • Bachelor of Science
  • Bachelor of Science

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