Business Process Principle/Analyst Resume Example
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BUSINESS PROCESS PRINCIPLE/ANALYST
Professional Summary
- Business Process Analyst aiming to leverage 15 years of expertise in spearheading business solutions to optimize organizational performance. Well-versed in liaising between IT professionals and business leaders to transform business goals into actionable improvements and profitable outcomes. Demonstrated success in developing and interpreting logical data models to identify opportunities for performance improvement.
- Progressive Operations and IT ERP experience spanning various markets, including military, retail, services, construction and manufacturing industries with a successful track record in Implementations, Application Support/Management, Supply Chain Management, Project Deployment, Software Development Life Cycle, Project Management, Process Development/Re-Engineering, Audit/Compliance Controls Development, and M&A activities.
- Information Technology professional with deep expertise in Enterprise Systems for Finance, Manufacturing, Supply Chain, Master Data Management, Business Process Management, and Human Capital Management.
- Accomplished and transformative Analyst recognized for an ability to build and lead global teams across direct, outsourced, and managed services models.
- Expertise in configuring Oracle modules (11i, R12): Project Accounting (Billing Costing, Manufacturing), Order Management, Receivables, Payables, Purchasing, and Inventory with functional expertise in Implementation, Conversion, Custom Application Integration, and Testing.
- Expertise in complex design documentation preparation, B2B interfaces, requirements gathering, requirements traceability matrix, Map & Gap Analysis, SDLC, Project Methodologies (Waterfall, Agile, SCRUM), Business Process Mapping, Master Data Management, AIM documentation (MD50, BR100, BR30), Process Improvement
- Lean Six Sigma Green Belt Certified
- Proficient in Technical/Business Writing to include process flow & modeling, user stories, and business cases.
- ERP Project experience to include: 3 full cycle Oracle E-Business Suite Implementations, 2 Integrations from M&A into E-Business Suite, 5 Op Unit Consolidations
- Excellent Project Management skills with consistent record of delivering on-time and within budget, comfortable in team and individual project roles including functional and technical oriented projects.
- Core Competencies to include: ERP: Systems Evaluation, B2B Recommendation, Training; ERP: Technology Strategy/Roadmap creation; EBS: Configuration, Upgrade, Implementation; EBS: Direct Team Development, Outsourcing and Managed Services; EBS: Order to Cash, Procure to Pay, Record to Report; Project Management; Process Improvement, Modeling, Master Data Management, Data Governance, Supply Chain.
Skills
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Work History
06/2017 to 04/2020Business Process Principle/AnalystCornerstone Building Brands | City , STATE
- Evaluate all areas of the Operations and IT process to determine the best strategy for continuous improvement, establish policy and procedures, overhead reduction and establish an MDM and Data Governance model.
- Created Process Management Best Practices while documenting O2C, P2P, R2R, and Manufacturing Value Streams.
- Designed and Implemented Legal Department's Custom Case Management Applications.
- Reduced Application Support tickets by 40% with Process Mapping and Data modeling reducing data corruption/sync issues.
- Drove the continuous improvement effort with evaluations of Third-Party software and custom solutions to determine best practices and recommendations/business plans to implement.
- Evaluated and selected managed services providers based on ERP outsourcing directives of Sr Management, reducing overhead by $280K/yr.
- Re-Designed the O2C, P2P, and Disaster Recovery processes leveraging the Zachman Framework Principles resulting in $150k savings.
- Re-Designed the revenue recognition process and audit controls for the Commercial Segment to mitigate an audit deficiency, resulting in a 500-basis point increase and 100% compliance.
- Created project plans, Risk Assessments, ROI, Business Cases, and task lists for all integration points concerning the O2C process while sitting on each project planning team.
01/2012 to 06/2017ERP Applications/Analyst MangerCornerstone Building Brands | City , STATE
- Guide Support Applications Analyst staff to include Sr. Business Analysts on day-to-day priorities while ensuring the team worked collaboratively across our business and IT partners to achieve project objectives, milestones, and deliverables while ensuring the implementation of high-quality solutions. Provide support and coverage to any functional area as support demands increase or decrease. Key areas of focus included the alignment of business processes with the technology solution, conversion of legacy data, system validation, staff development, and training.
- Assessed, planned, and executed a $4M Business Transformation from Oracle E-Business Suite 11i to R12.2.7 reducing custom integration points by 30%
- Evaluated, Implemented, and supported 3 separate Oracle ERP (10.7, 11.5.9, 12.2.7), including all Test, Development, and Project instances.
- Designed and Implemented Custom Order Writing Application
- Designed and Implemented Legal Department's Custom Case Management Applications leveraging OCR software
- Evaluated Oracle License models to generate additional renewal cost savings by leveraging post-merger headcount and cloud-based options to reduce annual renewal expenditures.
- Reorganized the L2/L1 Support structure to Helpdesk and managed services teams to reduce dependency on BA level resources to focus on process improvement and increase bandwidth of Senior level Analysts by 20%
- Implemented and chaired the Change Control Board, which prioritized and held oversight for all Application Support/Programming changes, ensuring equal access to on and offshore development resources across all business segments reducing backlog requests from 33 weeks to 12.
- Provide Application/ERP Module support to the business user community, various System Integrators, and IT groups by defining, prioritizing, and executing IT operational tasks.
- Act as the point of contact between the Oracle Development Group and the end user community to interpret requirements for custom reporting in 6i and Oracle Discoverer, ensuring that Developers have adequate clarification and specifications related to integrated third-party applications.
- Implemented Vertex Q Series Tax Solution.
- Performed 3 Consolidations for 3 separate legal entities into a single Oracle Instance reducing the support footprint by 50%.
- Supported the collections department with the implementation and integration of the Get Paid applications, resulting in a 5% DSO reduction.
- Developed custom RMA functionality allowing materials to return to any inventory location for reshipment, hold, or scrap determination reducing transportation costs for return to originating plant.
- Managed Quote to Cash track on 2 full cycle Oracle 11i implementation projects.
- Provided level 1 and level 2 support for Oracle functional users: PA, PO, OM, BOM, WIP, INV, AR, AP, PO, GL.
- Designed new reporting solutions leveraging Power BI, Oracle Discoverer, and Tableau to include dashboards and forecasts to better service the needs of the operations leadership team.
- Developed SCM procedures for Supplier Onboarding, Procurement, Inventory, and Scheduling.
- Created capability roadmaps for all supported business areas to guide 11i to R12 upgrade activities, matching each requirement to the standard process, and presented pro'/con's of each functionality change to project leadership.
07/2007 to 03/2009Consultant – Director of Project Accounting/ProcurementHireSynergy | City , STATE
- Direct an Oracle post-implementation stabilization effort in which my contract was extended with an increased scope to include realignment of the project's entry group purchasing quality assurance.
- Selected as the project manager to travel to all markets to conduct market level evaluations, training local procurement teams, and market stabilizations from Oracle conversion, resulting in a decrease of initial failure submission rate from 28% to 11% initial failure.
- Redesigned the functional teams' processes and structure to increase operational efficiency.
- Managed and maintained system access, training, and employee evaluations.
- Managed primary top 10 customer reconciliations to increase cash flow by12% reducing DSO by 2 days and issue resolution form 11 days to 5-day average.
Education
2006Bachelor of Business AdministrationAlmeda University, City, StateGPA: 3.5
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Resume Overview
School Attended
- Almeda University
Job Titles Held:
- Business Process Principle/Analyst
- ERP Applications/Analyst Manger
- Sr. Business Analyst – Application Support
- Consultant – Director of Project Accounting/Procurement
Degrees
- 2006 Bachelor of Business Administration
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