Results-driven, highly articulate, experienced Business Analyst with over 5 years client interface, requirement gathering experience.Successful track record of developing product requirements, working with stakeholders across multiple geo locations and coordinating delivery of projects with highest quality.
|Skills||Experience||Total Years||Last Used|
|Windows, Unix, Linux, Mac OSX, VMWare|
|Jira, Peoplesoft,Confluence Wiki|
|MS Word,Excel,Access,Powerpoint and Visio|
Analyzed existing application,performed GAP analysis by defining As is and To be workflow models.
Implemented processes in 2 phases of development
Re-designed internal business application that resolved download issues for set top boxes at 3 facilities.
Implemented enhancements to automated information controls that detect data errors across business operations. Provided remote and onsite billable service delivery engagements to customers, including capturing customer requirements, design/unit test/implement/QA Infogix controls. Presented technical requirements and project design.
Implemented new payroll process by system automations and introduced accountable checkpoints, system generated personal time entry reminders.
Was responsible for the re-designing and implementing an internal business application to resolve download issues related to various set-top boxes at 3 different facilities.
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