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business analyst netsuite focus resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Business Analyst and Oracle certified NetSuite Administrator with proven ability to perform a broad range of functions quickly and accurately in a fast-paced environment.


Goal oriented, self-motivated individual with excellent interpersonal and communication skills, and a strategic project management style resulting in high levels of team productivity. Great problem solver with a strong ability to provide solutions for business obstacles.


Experience in ERP implementation and enterprise applications integration. Thorough understanding of procurement and sales operations, manufacturing, supply chain, inventory control, software implementation and systems integration.


Highly skilled in providing user adoption training and ongoing user support, with the ability to communicate ideas in both technical and user-friendly language.

Skills
  • NetSuite Implementation
  • NetSuite Administration
  • Experience Working with IT Systems, ERP, WMS and TMS
  • Project Management
  • User Training & Support
  • Microsoft Office
  • Lucid Charts
  • Process Analysis & Improvement
  • Process Documentation
  • Public Speaking
  • Copywriting
  • Graphic Design
  • Public Relations
  • Adobe Creative Suite
Certifications
  • Oracle NetSuite Certified - SuiteFoundation - Credential ID 21274
  • Oracle NetSuite Certified - Administrator - Credential ID 21676
  • Oracle NetSuite Certified - SuiteAnalytics User - Credential ID 21917
Education
Expected in 12/2014 to to
Bachelor of Science: Communication With A Focus in Public Relations
University of North Florida - Jacksonville, FL
GPA:
Work History
04/2023 to Current
Business Analyst - NetSuite Focus Centene Corporation Valley Park, MO,
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Took needs of each department into consideration while configuring systems and processes that impact their daily activities.
  • Collaborated with stakeholders to identify business needs and define project objectives and criteria.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Performed gap analysis to identify areas of improvement.
  • Created process maps, use cases and test scripts for business processes.
  • Applied problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Created custom records, forms and fields tailored to company's needs.
  • Created and published dynamic dashboards for variety of roles.
  • Created advanced saved searches and custom reports for end users.
  • Provided ongoing user training and support.
  • Maintained knowledge of updates in new releases.
  • Followed testing plan to ensure new releases wouldn't damage customizations or break integrations.
06/2021 to 04/2023
Systems Coordinator - NetSuite Focus Commonwealth Financial Waltham, MA,
  • Trained and led team of super users and testers during the company's NetSuite implementation.
  • Conducted parallel testing and user adoption training.
  • Assisted in integration of EDI, WMS and TMS with NetSuite.
  • Created and published dynamic dashboards for variety of roles.
  • Created advanced saved searches and custom reports for end users.
  • Provided ongoing user training and support.
  • Maintained knowledge of updates in new releases.
  • Followed testing plan to ensure new releases wouldn't damage customizations or break integrations.
  • Tested and evaluated current business processes, and configured NetSuite to improve productivity and usability.
  • Conducted meetings to understand stakeholders' requirements, and proposed solutions after thoroughly testing ideas.
  • Took needs of each department into consideration while configuring systems and processes that impact their daily activities.
  • Created process maps, use cases and test scripts for business processes.
  • Created custom records, forms and fields tailored to company's needs.
01/2016 to 06/2021
Marketing Specialist Beaver Street Fisheries, Inc. City, STATE,
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
  • Assessed marketing copy, art comps and final designs and compared with established specifications.
  • Performed market segmentations, targeting and positioning for each product line.
  • Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
  • Utilized market trends and target audience statistics to effectively and appropriately market products.
  • Participated in promotional activities and trade shows, working with advertisers and production managers, to market products and services.
  • Maintained complete database of files, contacts and project materials.
05/2014 to 06/2016
Social Media Manager Beaver Street Fisheries, Inc. City, STATE,
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Analyzed and reported social media and online marketing campaign results.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Worked with department personnel to deliver brand consistency in social media messages.
  • Engaged relevant influencers to build brand awareness.
  • Identified target market and key segments through in-depth analysis of markets and related trends.
  • Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
  • Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.

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Resume Overview

School Attended

  • University of North Florida

Job Titles Held:

  • Business Analyst - NetSuite Focus
  • Systems Coordinator - NetSuite Focus
  • Marketing Specialist
  • Social Media Manager

Degrees

  • Bachelor of Science

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